Solutions Specialist

Thermax Limited; Pune District; Presencial; INR 1.200.000 - 1.800.000; Jornada completa

Descripción de la vacante

Thermax Limited seeks a Digitalization Solution Associate to design and position digital solutions, translating customer needs into scalable offerings. The role interfaces with sales, engineering, and delivery teams to craft value-driven proposals and ensure measurable outcomes.

Responsibilities include pre-sales solutioning, technical architecture, and analytics for energy management across industrial utilities. Travel to customer sites will be required as part of engagements.

Formación

• Post-graduate in Engg. with specialization in Energy Management or Power Systems.
• Masters preferred but not mandatory.
• Experience in Digital Transformation or Digital Services is expected.

Responsabilidades

• Design, customize, and position digital solutions to accelerate sales and drive growth.
• Define technical vision and solution architecture for customer projects.
• Collaborate with sales, OT, Product Development, Delivery and Customer Success.
• Develop techno-commercial proposals and customer-specific use cases.
• Provide demos and trainings to customers and internal stakeholders.
• Support renewal and upsell opportunities.

Conocimientos

Energy Management

Digital Transformation

Customer Relationship Management

Strategic Thinking

MS Office

Business Writing

Educación

Post-graduate in Engg. (Energy Management / Power Systems)

Herramientas

PowerPoint

Excel

Descripción del empleo

The Digitalization Solution Associate will contribute to Digital Services by designing, customizing, and positioning digital solutions to accelerate the sales cycle and drive business growth. The role will focus on understanding customer requirements, translating business and operational challenges into scalable digital solutions, and supporting the development of value-driven proposals.

The position will be responsible for defining the technical vision and solution architecture for customer projects, ensuring alignment with business objectives, technical requirements, and stakeholder expectations. It will also collaborate with sales, engineering, product development, and implementation teams to demonstrate solution capabilities, develop customer-specific use cases, and deliver measurable business outcomes.

Key Responsibilities:

Pre-sales and Solutioning:

• Connect with potential customers, channel partners and intermediaries for initial requirement gathering/Business Analytics.
• Visit customer site for gathering necessary inputs regarding field instrumentation, connectivity protocols, layout, automation landscape and customer needs
• Build technical specifications and Bill of Materials
• Propose technical solution while bundling required capabilities and modules
• Position technical solution to customer stakeholders and take their buy- in; as required make necessary alternations
• Develop techno-commercial proposals
• Provide Demo’s and Trainings to Customers and internal stakeholders

Business Development & Customer Relationship Management:

• Pursue strategic market development activities to promote Digital Services offerings focussing on Key Accounts, targeting CXO suite stakeholders from target sectors
• Manage relationship with key accounts
• Support businesses in tracking and ensuring customer satisfaction, renewals, and customer success.

Execution Governance:

• Ensure seamless handover between Sales, OT, Product Development / Delivery and Customer Success
• Provide necessary inputs and coordinate with stakeholders for a successful delivery of the project
• Support in Renewal and Upsell
• Identify and form partnerships with hardware vendors for supply as well as with System Integrators.
• Maintain commercial relationships and track performance of vendors and partners

Analytics:

• Understand customer requirements and translate operational challenges into analytics use cases, KPIs, and measurable business outcomes.
• Define analytics for electricity, boilers, chillers, air compressors, cooling towers, and other industrial utilities to identify energy-saving opportunities and operational inefficiencies.
• Identify opportunities for energy forecasting, load forecasting, benchmarking, loss analysis, performance optimization, and recommendation engines.
• Develop analytical logic to identify abnormal operating conditions, determine influencing parameters, diagnose the root causes of deviations, and recommend corrective actions.
• Define KPIs, baselines, specific energy consumption (SEC), equipment efficiency, and performance indicators to monitor and improve operational performance.
• Coordinate with engineering and development teams to validate analytical models, test KPI calculations, verify recommendations, and ensure that analytics deliver the expected results.

Risk & Contractual Compliance:

• Assess contractual risks and recommend ways to overcome the risks
• Ensure proposal compliance

Key Initiatives:

• Provide inputs for Product enhancement through contribution towards Product Roadmap development
• Tracking of Competition – positioning, offerings, and pricing benchmarking
• Support leadership in Strategic Business Planning, Key Initiatives, and preparation of periodic review meetings
• Periodically disseminate knowledge through MIS report
• Represent Digital Services team in various internal forums and cross-functional groups

Qualification & Experience Required

Education:

• Post-graduate in Engg. (Specialization: Energy Management, Power Systems, IT, Marketing, Strategy/ Engg.)
• Post graduate degree would be a plus but not mandatory

Experience:

• Experience: 5 - 10 years
• Functional Exposure: Solutioning for Digital Transformation/ Energy Management for Multi Utility Systems.

Skillset Required:

• Expertise in Energy Management, Transition/ Digital Transformation
• Exposure to asset classes aligned to Energy & Environment: Heating & Cooling, Power Plants, Rotary Assets
• Exposure to Predictive Maintenance / Condition-based maintenance
• Customer/ Key Account Relationship Management
• Assessing Contractual Risks and ensuring Compliance
• Skilled in MS Office (PowerPoint and Excel)
• Business writing skills

Soft Skills:

• Techno - Commercial mindset with value creation focus
• Strategic thinking with execution capability
• Ability to collaborate with stakeholders across functions, SBUs and hierarchy
• Change agent with ability to influence stakeholders

Willingness to travel to customer and partner locations