Solution Center Specialist - DC

PLANON; Hyderabad; Hybrid; INR 1,800,000 - 3,000,000; Full time

Job summary

Planon is seeking a Solution Center Specialist for Data Centers to define, design and configure best‑practice solutions that customers can sell and implement consistently. You will combine market knowledge with hands‑on solution expertise across the Solution Center, partners and customers in an international setting.

The role emphasizes strategic thinking and hands‑on delivery, contributing to knowledge bases and learning tracks while supporting compelling demonstrations and reliable delivery

Qualifications

• Five+ years of professional experience implementing enterprise software solutions (CMMS/IWMS/ERP).
• Experience with data center operations and CMMS solutions.
• Ability to define or configure repeatable solution best practices for customer implementations.

Responsibilities

• Define, design and maintain high‑quality best‑practice configurations for Planon for Data Centers.
• Build and continuously improve solution content for maintenance, compliance, asset performance and energy management.
• Support and maintain demo and delivery environments for effective customer presentations and implementations.
• Contribute input to RFQs/RFPs to safeguard product knowledge quality and consistency.
• Develop and maintain the solution knowledge base, FAQs and product lifecycle information.
• Act as a subject‑matter expert for solution‑specific learning tracks and materials.
• Evaluate implementations and capture lessons learned for continuous improvement.

Skills

CMMS

IWMS

ERP

Data center operations

Business English

Strategic thinking

Documentation

Education

IT & Management degree

Tools

DCIM

BMS

EPMS

Job description

Solution Development - Solution Management - Solution Center Specialist

Contract type

Permanent

Planon for Data Centers is an enterprise solution built on proven Planon CMMS technology and designed for mission‑critical environments. It brings maintenance, compliance, asset performance and energy insights together in one solution. By integrating with DCIM, BMS, EPMS and other monitoring systems, it helps data center operators modernize operations without vendor lock‑in. Planon for Data Centers is sold both by Planon and by Schneider Electric.

As our Solution Center Specialist for Data Centers, you will help define, design and configure the solution best practice so colleagues, partners and customers can sell and implement it consistently and efficiently. You will combine market knowledge with hands‑on solution expertise, supporting compelling demonstrations, reliable delivery environments and a strong knowledge base.
You will operate both strategically and hands‑on, working across the Solution Center, related business areas and partners to strengthen sales and implementation success while helping Planon continue to innovate in data center management.

What we can challenge you with:

• Define, design and maintain high‑quality best‑practice configurations for Planon for Data Centers.
• Build and continuously improve solution content that helps customers solve maintenance, compliance, asset performance and energy‑management challenges.
• Support and maintain demo and delivery environments, enabling colleagues and partners to present and implement the solution effectively.
• Contribute specialist input to RFQs, RFPs and implementation questions, safeguarding the quality and consistency of product knowledge.
• Develop and maintain the solution knowledge base, FAQs and product lifecycle information.
• Act as a subject‑matter expert for solution‑specific learning tracks and supporting materials.
• Evaluate implementations, capture lessons learned and contribute to continuous improvement and Solution Center projects.

Profile

You combine knowledge of the data center market with practical experience implementing and supporting enterprise software solutions, including Planon. You are analytical, customer‑focused and comfortable translating complex operational needs into clear, usable solution configurations and guidance. You communicate clearly, document accurately and collaborate effectively with colleagues and partners across functions and regions.

Must‑Haves

• More than five years of professional experience implementing enterprise software solutions, preferably CMMS, IWMS or ERP solutions.
• Practical knowledge of data center operations and comparable data center CMMS solutions.
• Experience defining or configuring repeatable solution best practices for customer implementations.
• Ability to translate market and customer challenges into clear, compelling and implementable solutions.
• Strong business English, including accurate documentation and clear knowledge transfer.
• Ability to work strategically and hands‑on while collaborating with sales, implementation teams, business areas and partners.
• A relevant Bachelor’s or Master’s degree in IT and Management, Real Estate, Maintenance, or a comparable field.
  

Good‑to‑Haves

• Experience integrating enterprise solutions with DCIM, BMS, EPMS or monitoring platforms.
• Experience supporting product demonstrations, delivery environments or enablement for pre‑sales and implementation teams.
• Experience responding to RFQs or RFPs and maintaining structured product lifecycle knowledge.
• Experience creating learning content, knowledge‑base articles or frequently asked questions.
• Familiarity with energy insights, asset performance, maintenance and compliance in mission‑critical environments.
• Interest in using AI‑supported tools responsibly to improve documentation, knowledge sharing and solution enablement.

We offer

We offer a healthy work‑life balance with the flexibility of hybrid working, in a collaborative and learning‑oriented environment with opportunities for continuous development. We put our people at the heart of our company and create an inspiring and safe environment where people can work, learn, live and play. You will contribute to a strategic solution for mission‑critical environments and work with colleagues, partners and customers across an international organization.

Planon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law.

We may use artificial intelligence (AI) or automated tools to support parts of our recruitment process, such as application screening and candidate assessment. These tools assist our recruiters, and final employment decisions are always made by human professionals.