Solution Architect Telecom OSS

Tata Consultancy Services Limited; Bengaluru, New Delhi, Hyderabad; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Tata Consultancy Services Limited in India is seeking a Solution Architect for Telecom OSS with 10+ years of experience. You will design end-to-end OSS/BSS and Service Assurance architectures for telecom networks, collaborating with cross-functional teams to translate requirements into scalable solutions.

The role emphasizes TM Forum frameworks, ITIL-aligned incident/change management, and integration work with REST APIs and Kafka, aiming at cloud-native transformation and advanced analytics.

Qualifications

• Design end-to-end OSS/BSS architectures for telecom networks.
• Strong knowledge of TM Forum frameworks (eTOM, SID, TAM, Open APIs).
• Experience in Fault Management and Performance Management.
• Experience in Service Assurance, Service Quality Management and Event Correlation.
• Knowledge of Root Cause Analysis and Service Impact Analysis.
• Understanding of ITIL-aligned Incident, Problem and Change Management.

Responsibilities

• Design end-to-end OSS/BSS and Service Assurance solutions for telecom networks.
• Develop architectural solutions for Fault Management, Performance Management and Service Assurance.
• Design solutions for Service Quality Management, Customer Experience Management and Event Correlation.
• Drive Root Cause Analysis and Service Impact Analysis capabilities.
• Apply TM Forum frameworks, including eTOM, SID, TAM and Open APIs.
• Align Incident, Problem and Change Management solutions with ITIL practices.
• Design integration solutions using REST APIs, Kafka and API Gateway.
• Provide architectural direction for microservices, data lakes, DevOps and CI/CD.
• Support analytics, predictive analytics, AIOps and cloud-native transformation initiatives.
• Work with business, network, operations and engineering stakeholders to translate requirements into scalable solutions.

Skills

OSS/BSS architecture

TM Forum eTOM

Service Assurance

Fault & Performance Management

Event Correlation

ITIL Incident/Problem/Change

REST APIs

Kafka

API Gateway

5G/RAN/Core/IMS/VoLTE

Tools

Netcool

Spectrum

MYCOM

OneProbe

SIGOS

Job description

Job Title: Solution Architect Telecom OSS
Experience: 10+ years
Location: Delhi NCR, Bangalore, Hyderabad and Chennai

Key Responsibilities

• Design end-to-end OSS/BSS and Service Assurance solutions for telecom networks.
• Develop architectural solutions for Fault Management, Performance Management and Service Assurance.
• Design solutions for Service Quality Management, Customer Experience Management and Event Correlation.
• Drive Root Cause Analysis and Service Impact Analysis capabilities.
• Apply TM Forum frameworks, including eTOM, SID, TAM and Open APIs.
• Align Incident, Problem and Change Management solutions with ITIL practices.
• Design integration solutions using REST APIs, Kafka and API Gateway.
• Provide architectural direction for microservices, data lakes, DevOps and CI/CD.
• Support analytics, predictive analytics, AIOps and cloud-native transformation initiatives.
• Work with business, network, operations and engineering stakeholders to translate requirements into scalable solutions.

Mandatory Skills

• Strong experience in Telecom OSS/BSS architecture and solution design.
• Strong knowledge of TM Forum frameworks, including eTOM, SID, TAM and Open APIs.
• Experience in Fault Management and Performance Management.
• Experience in Service Assurance, Service Quality Management and Event Correlation.
• Knowledge of Root Cause Analysis and Service Impact Analysis.
• Understanding of ITIL-aligned Incident, Problem and Change Management.
• Knowledge of 2G, 3G, 4G, 5G, RAN, Core, IMS, VoLTE, IP and Transport networks.
• Experience with OSS platforms such as Netcool, Spectrum, MYCOM, OneProbe or SIGOS.
• Integration experience using REST APIs, Kafka or API Gateway.

Thanks & Regards,

Md Shahid, TCS