Solution Architect

IKEA; Bengaluru; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

IKEA Bengaluru (India) seeks a Solution Architect for O2C and Invoicing to own end-to-end architecture across SAP and non‑SAP technologies within Group Digital. You will translate business needs into scalable, secure, integrated solutions that support Ingka’s global retail operations and digital customer journeys.

You will collaborate with Finance stakeholders, product managers, enterprise architects, engineers, data teams, security specialists, vendors, and end users to shape roadmaps and

Qualifications

• Several years of experience in solution architecture, enterprise architecture, business process design, technology consulting, or digital product development.
• Strong knowledge of Order to Cash, Invoicing, Accounts Receivable, Finance integration, in an international or multi-company environment.
• Hands‑on experience with SAP S/4HANA, SAP SD/LE, SAP Finance, or comparable ERP and Invoicing platforms.

Responsibilities

• Own the solution architecture for end-to-end Order to Cash and Invoicing capabilities within Group Digital.
• Translate business outcomes and Finance requirements into practical designs, roadmaps, and plans.
• Design and continuously improve solutions across SAP S/4HANA and the wider Ingka digital ecosystem.
• Analyse current-state architecture, identify gaps, and recommend scalable solutions.
• Define target-state processes, integration patterns, data flows, and architecture documentation.
• Support solution delivery from discovery through to hypercare and continuous improvement.

Skills

Solution architecture

Enterprise architecture

Business process design

Technology consulting

Digital product development

Order to Cash

Invoicing

Finance integration

SAP S/4HANA

English fluency

Tools

SAP S/4HANA

SAP SD/LE

SAP Finance

ERP platforms

APIs

Middleware

Job description

About this work area

We are looking for a Solution Architect – O2C & Invoicing to join our Group Digital organisation and help shape, develop, and continuously improve digital solutions supporting Finance, retail, and customer fulfilment across Ingka Group. In this role, you will own the end-to-end solution architecture for Order to Cash and Invoicing across SAP and non-SAP technologies. You will translate business needs into secure, scalable, integrated, and user-friendly solutions that support Ingka’s global retail operations and digital customer journeys. You will work closely with Finance stakeholders, process owners, product managers, enterprise architects, engineers, data teams, security specialists, vendors, and end users across the organisation. You will connect business capabilities, processes, data, applications, integrations, and technology platforms into a coherent target architecture.

Your responsibilities

• Own the solution architecture for end-to-end Order to Cash and Invoicing capabilities within Group Digital.


• Translate business outcomes, Finance requirements, and customer needs into practical solution designs, architecture decisions, roadmaps, and implementation plans.


• Design and continuously improve solutions across SAP S/4HANA and the wider Ingka digital ecosystem.


• Contribute to capability areas such as:
  
  
  
  • Order to Cash
  
  
  • Invoicing and e-invoicing
  
  
  • Accounts Receivable, payments, refunds, and settlement
  
  
  • Customer, business partner, and master data
  
  
  • Sales order management, fulfilment, delivery, and reconciliation
  
  
  • Tax, compliance, financial controls, and auditability
  
  
  • Financial closing, reporting, and consolidation
  
  
  
  


• Analyse current-state architecture and processes, identify gaps and improvement opportunities, and recommend standardised, scalable, and sustainable solutions.


• Define target-state processes, solution components, integration patterns, APIs, events, data flows, non-functional requirements, acceptance criteria, and architecture documentation.


• Support solution delivery from discovery and design through build, testing, deployment, migration, cutover, hypercare, and continuous improvement.


• Ensure alignment between O2C processes, SAP and non-SAP applications, master data, integrations, reporting, security, privacy, controls, and compliance requirements.


• Collaborate on integrations between SAP, digital commerce, CRM, payment service providers, tax platforms, warehouse and logistics systems, data platforms, and legacy applications.


• Support incident resolution, root-cause analysis, technical debt management, operational readiness, and problem management.


• Contribute to release planning, change management, stakeholder communication, training, and adoption of new capabilities.


• Maintain architecture principles, solution designs, decision records, process maps, interface specifications, data models, and operational documentation.


• Promote standardisation, automation, reuse, data quality, observability, resilience, and a consistent user and customer experience across Ingka Group.


• Follow developments in Finance and retail technology, including cloud platforms, APIs, event-driven architecture, data products, AI, automation, analytics, SAP BTP, RPA, and intelligent business processes.

We’re the ones who make it possible for people to have a smarter life at home and a hassle-free and rewarding shopping experience. Together we work to find new digital solutions for every business need to help make IKEA a great and efficient place to work. We like to think of ourselves as innovative and modern, and we believe that nothing would actually work without us.

What you need to know

We believe you have:

• Several years of experience in solution architecture, enterprise architecture, business process design, technology consulting, or digital product development.


• Strong knowledge of Order to Cash, Invoicing, Accounts Receivable, Finance integration, and related processes in an international or multi-company environment.


• Hands‑on experience with SAP S/4HANA, SAP SD/LE, SAP Finance, or comparable ERP and Invoicing platforms.


• Experience in one or more of the following areas:
  
  
  
  • Order to Cash and end‑to‑end Finance process architecture
  
  
  • SAP Sales and Distribution, Logistics Execution, or equivalent ERP capabilities
  
  
  • Accounts Receivable, payments, refunds, reconciliation, and settlement
  
  
  • Digital commerce, order management, customer, or CRM platforms
  
  
  • Tax, e‑invoicing, payment service providers, or financial compliance platforms
  
  
  • API management, middleware, integration platforms, event streaming, or service‑oriented architecture
  
  
  • Cloud, data platforms, analytics, master‑data management, or operational reporting
  
  
  
  


• Experience translating business requirements into end‑to‑end solution architectures and actionable delivery plans.


• Understanding of integrations between Finance, commerce, supply‑chain, logistics, customer, data, and enterprise applications.


• Experience with architecture governance, technology evaluation, testing, troubleshooting, defect management, migration, and implementation activities.


• Ability to create and maintain architecture principles, solution designs, process maps, interface specifications, data models, decision records, and training material.


• Strong analytical, conceptual, and problem‑solving skills.


• Excellent stakeholder‑management, facilitation, negotiation, and communication skills.


• The ability to communicate effectively with Finance professionals, business leaders, product teams, engineers, architects, and external partners.


• A proactive mindset, strong ownership, and a willingness to take decisions and drive activities forward.


• Experience working in agile, product‑oriented, architecture‑led, or cross‑functional transformation environments.


• Fluency in English.

Nice to have

It would be an advantage if you also have:

• Experience from retail, e‑commerce, omnichannel, shared services, supply chain, or a large international organisation.


• Knowledge of SAP integration technologies, APIs, middleware, event‑driven architecture, cloud platforms, or SAP BTP.


• Experience with digital commerce, order management, CRM, payment platforms, tax engines, e‑invoicing, warehouse, transport, or logistics solutions.


• Experience with data platforms, analytics, reporting, Finance master‑data management, data quality, or data products.


• Knowledge of internal controls, audit requirements, privacy, payment security, financial compliance, and operational resilience.


• Experience with automation, RPA, AI‑enabled Finance processes, process mining, observability, or intelligent business processes.


• Familiarity with agile product development, enterprise architecture, cloud transformation, and digital transformation programmes.

Your success in this role

• Ingka stakeholders receive clear, practical, and scalable O2C and Invoicing solution architectures that solve real business and customer needs.


• O2C processes become more standardised, integrated, efficient, transparent, resilient, and scalable across markets and channels.


• SAP and non‑SAP digital products and services are reliable, secure, well documented, observable, and continuously improved.


• Business and technology requirements are clearly understood and translated into effective target‑state solutions and delivery roadmaps.


• Stakeholders collaborate effectively across Finance, Digital, retail, supply chain, markets, and support functions.


• Users, customers, and delivery teams adopt new capabilities and understand how they improve everyday work and customer experience.


• Data quality, integration reliability, controls, compliance, operational resilience, and reporting capabilities are strengthened.