Soical Media Manager - Luxury Brands

Black Cab; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Black Cab is seeking a Social Media Strategist who can translate client visions into engaging narratives, manage relationships, and champion innovative ideas. You will be a proactive problem-solver and natural communicator who thrives on delivering measurable impact.

You will be the linchpin between our agency and top-tier clients, coordinating with internal teams and external partners to execute campaigns, present strategies and reports, and translate data into actionable recommendations.

Qualifications

• Bachelor's degree in social media marketing/branding or related field.
• 4+ years of hands-on agency experience.
• Strong verbal and written communication, coordination, and planning skills.
• Ability to manage client conversations with diplomacy and grace.

Responsibilities

• Be the Client Whisperer—serve as the primary point of contact for our key clients, nurturing strong, long-lasting relationships built on trust.
• Orchestrate Social Success—juggle multiple projects, coordinating with internal teams and external stakeholders to ensure seamless execution.
• Strategize & Elevate—present broad social media strategies, monthly reports, and updates to clients to keep them in the loop.
• Anticipate & Adapt—gauge client needs and marketing objectives, aligning expectations with strategic plans.
• Drive Internal Synergy—collaborate with internal teams to ensure smooth workflows and timely deliveries.
• Analyze & Optimize—dive into performance data fortnightly, translating metrics into actionable insights and reports.
• Innovate & Inspire—bring forward fresh ideas to push the boundaries of social media.

Skills

Communication

Coordination

Planning

Pressure handling

Problem solving

Active listening

Creativity

Education

Bachelor's degree in Social Media Marketing/Branding, Communication, B.Com, BBA, BMS, BMM, or related field

Job description

Are you a social media wizard with a knack for building genuine connections? Do you thrive on seeing your strategies come to life and make a tangible impact? We're on the hunt for a Social Media Strategist who isn't just great with algorithms, but also a master of client relationships and a champion of innovative ideas.

You'll be the linchpin between our agency and our top-tier clients, translating their vision into captivating social media narratives. If you're a proactive problem-solver, a natural communicator, and someone who gets a thrill from exceeding expectations, then let's talk!

What you'll be doing:

• Be the Client Whisperer Serve as the primary point of contact for our key clients, nurturing strong, long-lasting relationships built on trust and mutual success.
• Orchestrate Social Success Juggle multiple exciting projects, ensuring seamless execution by coordinating with internal teams and external stakeholders.
• Strategize & Elevate Present broad social media strategies, monthly reports, and insightful updates to clients, ensuring they're always in the loop.
• Anticipate & Adapt Continuously gauge client needs and marketing objectives, maintaining a unified vision between their expectations and our strategic plans.
• Drive Internal Synergy Collaborate closely with our talented internal teams to ensure smooth workflows, timely deliveries, and peak efficiency.
• Analyze & Optimize Dive deep into performance data fortnightly, translating complex metrics into actionable insights and customized reports that truly benefit our clients.
• Innovate & Inspire Bring fresh, forward-thinking ideas to the table, consistently pushing the boundaries of what's possible in social media.

What you'll bring:

• A Bachelor's degree in Social Media Marketing/Branding, Communication, B.Com, BBA, BMS, BMM, or a related field.
• 4+ years of hands-on experience within a dynamic digital marketing agency.
• Exceptional communication (verbal and written), coordination, and planning skills.
• The ability to work under pressure, meet deadlines, and navigate client conversations with diplomacy and grace.
• A resourceful and adaptive mindset with strong problem-solving abilities.
• Superb active listening skills and a talent for building genuine rapport.
• A creative spark for developing impactful social media and ad campaigns.