Software Product Manager

Kotak Mahindra Bank; Hyderabad; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Kotak Mahindra Bank is seeking a seasoned Software Product Manager to design and deliver high-throughput, mission-critical features in SNP. With 5+ years of software product management experience, you will drive customer engagement across banking channels while ensuring compliance and security in a complex distributed microservices architecture.

You will lead cross-functional teams including engineering, design, QA, and business units to deliver on roadmap milestones, measure success with KPIs,

Qualifications

• 5+ years of professional experience in software product management, delivering mission-critical, high-throughput applications.
• Strong Agile background and tools.
• Proven ability to lead cross-functional teams and manage stakeholders.

Responsibilities

• Develop product strategy, vision, and roadmaps aligned with business goals.
• Perform market analysis to identify gaps and opportunities.
• Manage product lifecycle from ideation to launch and iteration.
• Define features and write detailed requirements and user stories.
• Lead engineering, design, QA, and business teams to deliver on time and within budget.
• Define KPIs and report on product performance and strategic adjustments.
• Advocate for superior customer experience across channels.
• Ensure compliance and security standards in banking context.
• Engage stakeholders including senior management and IT teams.

Skills

5+ years in product management

Agile methodologies

Cross-functional leadership

Analytical skills

Communication skills

Education

Bachelor’s or Master’s degree in CS/Business/Finance or related field

Job description

We are seeking a seasoned Software Product Manager with extensive background in designing and delivering high-throughput and mission-critical features in Smart Nudges Platform (SNP). The ideal candidate will possess a blend of technical proficiency, problem solving, critical thinking, customer-first approach, deep business understanding, focus on operational efficiency and stakeholder management. Candidate should have 5+ years professional experience in software product management. Your role will be crucial in building innovative solutions that drives customer engagement across all banking channels in Kotak.

Key Responsibilities:

• Strategic Planning: Develop a comprehensive product strategy that encompasses market needs, regulatory requirements, and technological advancements. Define the vision and roadmap.
• Market Analysis: Perform in-depth market research and analysis to understand the competitive landscape, banking & fintech industry trends, and customer needs. Identify gaps and opportunities for innovation.
• Product Lifecycle Management: Manage the entire product lifecycle, from ideation and development to launch, evaluation, and iteration. Ensure the product aligns with the business goals and delivers value to end-users.
• Feature Development: Work closely with stakeholders to define and prioritize features. Create detailed requirements and user stories that align with the overall product strategy.
• Cross-functional Leadership: Lead cross-functional teams, including engineering, design, QA, and business units, to deliver high-quality products on time and within budget. Facilitate communication and collaboration among teams.
• Performance Metrics: Define and monitor key performance indicators (KPIs) to measure product success and inform future development decisions. Regularly report on product performance and strategic adjustments.
• Customer Experience: Evangelise customer experience on outbound and inbound communication channels to drive customer engagement and cross-sell.
• Compliance & Security: Ensure all products meet the stringent regulatory, compliance, and security requirements specific to the banking industry.
• Stakeholder Engagement: Maintain regular communication with all stakeholders, including senior management, end-users, and IT teams. Gather and incorporate feedback to continuously improve the product.

Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Business Administration, Finance, or a related field.
• At least 5 years of professional experience in software product management, with a focus on building mission-critical customer facing, high throughput applications in a complex distributed microservices architecture.
• Demonstrated success in developing and launching impactful software products.
• Proficient in Agile methodologies and tools.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong leadership capabilities and experience managing cross-functional teams.
• Exceptional communication and interpersonal skills.

Preferred Skills:

• Technical background with an understanding of software development practices and web technologies.
• Prior experience with digital transformation initiatives in banking or financial services.