Software Implementation Specialist

Ahbha Systems; Khordha; On-site; INR 300,000 - 520,000; Full time

Job summary

Ahbha Systems in Bhubaneswar, Odisha invites applications for a Software Implementation Specialist. This entry/associate role focuses on helping customers configure, adopt and derive value from our software, through onboarding and training.

You will translate customer workflows into product configuration, create user guides, and provide feedback to product and engineering teams. Local travel may be required to support customer rollouts.

Qualifications

• Strong written and spoken communication.
• Comfort learning business software and explaining it to users.
• Proficiency with spreadsheets, documentation and basic troubleshooting.
• Willingness to travel locally when a customer rollout requires it.

Responsibilities

• Gather process, configuration, data and rollout requirements.
• Coordinate setup, testing, training and go-live checklists.
• Create clear user guides and follow up on customer questions.
• Share recurring feedback with product and engineering teams.

Skills

Communication

Spreadsheets

Documentation

Troubleshooting

Travel willingness

Job description

Careers / Software Implementation Specialist Customer Success Full-time

Software Implementation Specialist

Help customers configure, adopt and get value from the software we build.

Bhubaneswar, Odisha / On-site & customer locations 0–3 years Entry / Associate

Coordinate onboarding from discovery through training and handover. You will translate customer workflows into clear product configuration and actionable feedback for the team.

Responsibilities

• Gather process, configuration, data and rollout requirements.


• Coordinate setup, testing, training and go-live checklists.


• Create clear user guides and follow up on customer questions.


• Share recurring feedback with product and engineering teams.

What we’re looking for

• Strong written and spoken communication and organized follow-through.


• Comfort learning business software and explaining it to users.


• Proficiency with spreadsheets, documentation and basic troubleshooting.


• Willingness to travel locally when a customer rollout requires it.

Nice to have

• Customer support, implementation or training experience.


• Understanding of retail, school or office workflows.