Software Developer Microsoft Dynamic - D-365 (F & O)

Mployee.me; Delhi; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Mployee.me is seeking a skilled Dynamics 365 Finance & Operations specialist to deliver end-to-end production support and enhancements in a Delhi-based environment. You will work across finance (GL, AP, AR, FA) and supply chain modules, handling L1/L2 incidents, RCA, and complex configurations.

You will support month-end close, coordinate with IT for fixes, assist UATs and deployments, and drive knowledge transfer and documentation to ensure stable operations and continuous improvements.

Qualifications

• 3-5 years of hands-on experience in Microsoft Dynamics 365 F&O.
• Strong expertise in Finance modules: GL, AP, AR, Fixed Assets.
• Experience with D365 F&O user creation and security roles.
• Workflow creation and process automation experience.
• Ability to troubleshoot issues and provide RCA independently.
• Experience in support transition / knowledge transfer scenarios.

Responsibilities

• Provide L1/L2 production support for Microsoft Dynamics 365 Finance & Operations.
• Understand existing business processes, configurations, and customizations.
• Handle incident management, RCA, and issue resolution within SLAs.
• Support month-end / year-end financial close activities.
• Coordinate with IT support partners for bug fixes, patches, and enhancements.
• Support UAT, deployments, and post-go-live activities.
• Ensure proper knowledge transfer and documentation.
• Proactively identify system gaps and suggest improvements.
• Work with IT and business users to ensure stable operations.
• Provide training to end users when required.
• Maintain and update issue/requirement tracker and ticket management tools.

Skills

D365 F&O

Finance modules

Supply chain modules

User creation & security roles

Workflow creation

RCA

Knowledge transfer

Training end users

Job description

The candidate will be responsible for end-to-end D365 F&O application support and enhancements, including but not limited to:

Jobs Descriptions :-

• Provide L1/L2 production support for Microsoft Dynamics 365 Finance & Operations
• Understand existing business processes, configurations, and customizations
• Handle incident management, service requests, root cause analysis (RCA), and issue resolution within agreed SLAs
• Support month-end / year-end financial close activities
• Coordinate with IT support partners technical teams for bug fixes, patches, and enhancements
• Support UAT, deployments, and post-go-live activities
• Ensure proper knowledge transfer and documentation
• Proactively identify system gaps and suggest improvements
• Work closely with internal IT and business users to ensure stable operations
• Provide training to end users wherever required and requested for
• Maintain and update Issue/requirement tracker and ticket management tools.

Mandatory Skill Requirements

• 3-5 years of hands-on experience in Microsoft Dynamics 365 F&O
• Strong expertise in Finance modules (GL, AP, AR, Fixed Assets).
• Supply Chain modules (Project management and accounting, Procurement and sourcing, Sales).
• Hands-on experience with D365 F&O user creation and security roles
• Workflow creation.
• Ability to independently troubleshoot issues and provide RCA.
• Prior experience in support transition / knowledge takeover scenarios.