Soft Services Executive - Facilities Management

Jones Lang Lasalle Property Consultants India Pvt Ltd; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Jones Lang LaSalle Property Consultants India Pvt Ltd in Bengaluru is seeking a Soft Services Executive to oversee daily facilities operations on-site. You will coordinate with the facilities management team to ensure safety, security and service delivery for a busy commercial property.

The role requires 3–5 years in facilities management, a degree in business or hotel/building management, and strong teamwork.

Qualifications

• Strong knowledge of property operations.
• Degree in business or hotel and building management with 3–5 years facilities management experience.
• Good working knowledge of occupational safety and client-centric operations.
• Solid background in team management.

Responsibilities

• Prioritising the facilities’ needs and overseeing day-to-day operations.
• Coordinate with facilities manager and assistant facilities manager to cover admin, security and facility services.
• Drive continuous process improvement and monitor stock levels of facilities supplies.
• Manage supply and service contracts as approved by clients.
• Assist in emergency evacuation, crisis management and business continuity planning.
• Monitor health and safety issues and participate in reviews.
• Oversee property budget and petty cash management.
• Ensure vendor invoices comply with standards and meet service levels.

Skills

Property operations

Team management

Education

Degree in business or hotel/building management with 3–5 years of facilities management experience

Job description

Soft Service Executive

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

• Designation: Soft Services Executive
• Job Location: Bangalore
• Educational Qualification: Any Graduate
• Experience Required: Minimum 3 years
• Shift Timings: General Shift
• Work Schedule: 6 days/ week

What this job involves:

• Prioritising the facilities’ needs
• Working with both the facilities manager and the assistant facilities manager, you’ll oversee the property’s day-to-day operations and ensure that all administrative functions, security issues and facility services are covered.
• Likewise, you’ll strive for continuous improvement in the process.
• You’ll also keep an eye out on the facilities supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine.
• Likewise, you’ll manage supply and service contracts as approved by clients.
• In addition, you’ll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans.
• You’ll also be on top of health and safety issues that may arise, and actively participate in reviewing them.
• Also part of your mandate is to monitor the property’s budget.
• As the person in charge, you’ll make sure that there’s enough petty cash to support operations.
• You’ll also see to it that vendor invoice processes comply with standards.
• Going above and beyond expectations
• Client satisfaction is second nature to the person in charge.
• In this role, you’ll take on difficult issues and seek out opportunities to improve operations.
• You’ll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements.
• In addition, you’ll carry out routine service audits to ensure that the team maintains its overall performance.
• You’ll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients.

Required qualifications:

• Strong knowledge of property operations
• Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years’ experience in facilities management.
• You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations.
• Solid background in team management

What we can do for you:

• At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment.
• We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Location: On-site –Bengaluru, KA

Scheduled Weekly Hours: 48

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.

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