Soft Service Executive

JLL; Bengaluru; On-site; INR 350,000 - 550,000; Full time

Benefits offered by this job

Personalized benefits

Wellness programs

Career growth opportunities

Job summary

Jones Lang LaSalle Incorporated in Bengaluru seeks a Soft Service Executive to oversee housekeeping, pantry, pest control, waste management, landscaping, and front office operations within a large campus.

You will supervise daily service delivery, coordinate with vendors, ensure health and hygiene standards, and manage SLAs to support a hospitality-centric facility. 2–4 years of soft services experience and strong communication are required.

Qualifications

• 2–4 years of experience in soft services or facility operations.
• Strong communication and interpersonal skills.
• Ability to manage multiple vendors and service teams.

Responsibilities

• Supervise housekeeping and hygiene operations and ensure cleanliness standards.
• Oversee pantry operations and coordinate catering services.
• Schedule and oversee pest control, waste management and landscaping.
• Manage front office and helpdesk, ensure professional visitor handling.
• Coordinate with vendors, monitor SLAs and escalate issues as needed.
• Maintain records of service schedules, audits, and vendor performance.
• Ensure compliance with health, safety, and environmental regulations.

Skills

Strong communication

Vendor management

Hospitality operations

Job description

JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.Job Location: Devanahalli, North BangaloreDesignation: Soft Service ExecutiveEducational Qualification: Graduation MandatoryExperience Required: 2–4 years of experience in soft services or facility operations preferably HospitalityShift Timings: General Shift 8 AM to 5 PMWork Schedule: 6 Days/weekCab Facility: NoNotice Period: 1 MonthSpecific Skills: Strong communication skills, with experience managing a large organization such as LinkedIn, Microsoft, or Amazon. The campus has approximately 1,000–2,000 employees, looking for a Soft Service executive preferably within the hospitality sector. Candidate should be based in North Bangalore or willing to relocate.Job Purpose: To ensure the effective delivery of soft services including housekeeping, pantry, pest control, waste management, landscaping, and front office operations, maintaining high standards of cleanliness, hygiene, and customer service across the facility.Key Responsibilities: Housekeeping & Hygiene: Supervise daily cleaning operations and ensure adherence to hygiene standards.Conduct regular audits and inspections of premises.Coordinate with vendors for cleaning supplies and equipment.Pantry & Catering Services: Monitor pantry operations and ensure timely replenishment of supplies.Liaise with catering vendors for quality and timely service.Pest Control & Waste Management: Schedule and oversee pest control activities.Ensure proper segregation, disposal, and documentation of waste.Landscaping & Aesthetics: Maintain garden and outdoor areas in coordination with landscaping vendors.Ensure seasonal upkeep and aesthetic appeal of common areas.Front Office & Helpdesk: Supervise reception staff and ensure professional visitor handling.Manage helpdesk operations and resolve service requests promptly.Vendor Management: Coordinate with service providers for timely and quality delivery.Monitor SLAs and escalate issues as needed.Compliance & Documentation: Maintain records of service schedules, audits, and vendor performance.Ensure compliance with health, safety, and environmental regulations.Qualifications & Skills: 2–4 years of experience in soft services or facility operations.Strong communication and interpersonal skills.Ability to manage multiple vendors and service teams.Working Conditions: Full-time, on-site role.May require occasional weekend or holiday work depending on operational needs.If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.About JLL –We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.