soft service executive

Jones Lang LaSalle, Inc.; Attibele; Presencial; INR 350.000 - 520.000; Jornada completa

Descripción de la vacante

Jones Lang LaSalle (JLL) in Bengaluru is seeking a Soft Services Executive to oversee non-technical facility operations, including cleaning, housekeeping, pest control, landscaping, and front‑of‑house services, ensuring a safe and well‑maintained workplace.

This on‑site role requires 2–5 years in facilities or hospitality, strong MS Office skills, HSE knowledge, and the ability to manage vendors, staff, budgets, and audits while delivering reliable service to clients.

Formación

• Bachelor's degree or diploma in Facility Management, Hospitality, or related field (or equivalent experience).
• 2–5 years' experience in facilities management or hospitality operations.
• Knowledge of HSE standards; vendor management skills.
• Proficient in MS Office.
• Strong communication, organization, and problem-solving skills.

Responsabilidades

• Supervise daily soft services operations and ensure SLA/KPI compliance.
• Conduct site inspections and quality audits.
• Manage vendor performance and contract compliance.
• Schedule and oversee soft services staff.
• Resolve client/occupant complaints promptly.
• Track consumables inventory and raise procurement requests.
• Ensure HSE compliance across all activities.
• Support budgeting, invoicing, and expense tracking.
• Maintain reports and documentation for audits and reviews.
• Train staff on SOPs and safety protocols.
• Events and experience coordination.

Conocimientos

Communication

Organization

Problem-solving

Vendor management

HSE knowledge

Educación

Bachelor's degree/diploma in Facility Management, Hospitality, or related field

Herramientas

MS Office

Descripción del empleo

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Soft Services Executive – Job Description

Department: Facilities Management Reports To: Soft Services Manager

Role Summary

Oversees daily non-technical facility operations — cleaning, housekeeping, pest control, landscaping, waste management, and front-of-house services — ensuring a safe, clean, and well-maintained workplace.

Key Responsibilities

• Supervise daily soft services operations and ensure SLA/KPI compliance.
• Conduct site inspections and quality audits.
• Manage vendor performance and contract compliance.
• Schedule and oversee soft services staff.
• Resolve client/occupant complaints promptly.
• Track consumables inventory and raise procurement requests.
• Ensure HSE compliance across all activities.
• Support budgeting, invoicing, and expense tracking.
• Maintain reports and documentation for audits and reviews.
• Train staff on SOPs and safety protocols.
• Events and experience coordination.

Requirements

• Bachelor's degree/diploma in Facility Management, Hospitality, or related field (or equivalent experience).
• 2–5 years' experience in facilities management or hospitality operations.
• Knowledge of HSE standards; vendor management skills.
• Proficient in MS Office.
• Strong communication, organization, and problem-solving skills.

Working Conditions

On-site role; may require early, evening, or weekend coverage based on site needs.

Location: On-site –Bengaluru, KA

Scheduled Weekly Hours: 48

Job Tags:

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