SOFT COLLECTIONS & CUSTOMER SERV

VRINDA INTERNATIONAL; Maharashtra; On-site; INR 279,000 - 558,000; Full time

Benefits offered by this job

Performance-based incentives

Rotational week off – any 6 days in a月

Multiple shift timings

Job summary

VRINDA INTERNATIONAL in Pune invites freshers and experienced candidates to join our Soft Collections & Customer Service team. You will engage with customers, manage payment follow-ups, and deliver a high standard of service.

Excellent verbal and written communication skills, problem solving, and the ability to handle customers professionally are essential. Rotational shifts and multiple timings are offered along with performance-based incentives.

Qualifications

• Excellent communication required.
• Experience in customer service is a plus.
• Ability to follow up payments and manage conversations professionally.

Skills

Excellent verbal and written comms

Customer service skills

Soft collections / payment follow-up

Active listening and problem-solving

Negotiation and convincing skills

Basic computer knowledge

Professional customer handling

Rotational shifts

Job description

WE ARE HIRING | SOFT COLLECTIONS & CUSTOMER SERVICE

Location: Pune

CTC: 3–6 LPA

Experience: Freshers & Experienced

Salary

• Freshers: Up to ₹25,000 take-home
• Experienced: Up to ₹50,000 take-home
• Depends on last drawn salary and years of experience

We are looking for candidates with extremely excellent communication skills for a Soft Collections & Customer Service process.

Skills Required

• Excellent verbal and written communication
• Customer service skills
• Soft collections / payment follow-up
• Active listening and problem-solving
• Negotiation and convincing skills
• Basic computer knowledge
• Ability to handle customers professionally
• Comfortable working in rotational shifts

Benefits

• Performance-based incentives
• Rotational week off – any 6 days in a month
• Multiple shift timings

Login Timings

• 4:30 PM
• 8:30 PM
• 1:30 AM