Social Worker

Bal Asha Trust; Mumbai; On-site; INR 300,000 - 550,000; Full time

Job summary

Bal Asha Trust invites applications for the Associate (Social Worker) Education Sponsorship Programme to manage day-to-day ESP implementation, case management, home visits, and data handling under the Assistant Program Manager – Education.

The role offers 1–2 years of field experience or strong fresher with relevant skills, coordinating sponsorship processes, maintaining records, and supporting programme events and donor interactions.

Qualifications

• BSW or equivalent qualification (minimum)
• 1–2 years of relevant experience; freshers with strong communications and administrative skills will be considered
• Excellent written and spoken English communication skills
• Fluency in Hindi and working knowledge of Marathi
• Strong report writing, presentation and documentation skills
• Good understanding of Microsoft Word & Excel
• Ability to learn and effectively use programme technology and management systems
• Strong interpersonal, observation, counselling and relationship-building skills
• Ability to travel independently for field visits and programme activities

Responsibilities

• Implementation of ESP activities per Bal Asha Trust’s vision and roadmap
• Monitor targets, outcomes and timelines for ESP
• Coordinate volunteers/interns for programme events
• Process applications and conduct home visits and family assessments
• Ensure compliance with Child Protection Policy and safeguarding standards
• Maintain accurate programme data and documentation
• Prepare monthly/quarterly/annual reports and updates
• Liaise with schools, NGOs, government departments and partners
• Support donor interactions and programme communications
• Identify opportunities to strengthen systems and efficiency

Skills

BSW degree

English communication

Hindi

Marathi

Interpersonal skills

Counselling

MS Word

MS Excel

Travel willingness

Education

Bachelor of Social Work (BSW) or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Purpose of the Role

The Associate (Social Worker) Education Sponsorship Programme is a process-driven, execution-focused role responsible for the day-to-day implementation and case management of Bal Asha Trusts Education Sponsorship Programme (ESP), reporting to the Assistant Program Manager – Education.

The role owns the operational core of ESP end-to-end: processing sponsorship applications, conducting home visits and family assessments, coordinating sponsorship panels, verifying fees, managing disbursements, and ensuring timely, consistent follow-up with children and families. The Associate is also responsible for maintaining accurate and up-to-date programme data, and for organising ESP-aligned programmes and events in consultation with the Assistant Program Manager – Education.

This role is suited to a social work professional with 1–2 years of experience (or a strong fresher with relevant skills) who can independently drive processes on the ground, manage data with rigour, and provide light support during donor or partner interactions.

Key Responsibilities

Programme Management

• Implementation of the Education Sponsorship Programme in line with Bal Asha Trust’s vision and strategic roadmap.
• Ensure high-quality delivery of programme activities and services.
• Monitor programme targets, outcomes and timelines.
• Ensure programme activities are implemented in accordance with organisational policies and procedures.
• Coordinate volunteers/interns as needed for programme events and activities.

Education Sponsorship Programme Process

• Support identification, assessment and onboarding of children into the programme
• Process Applications of children requesting sponsorship as per due diligence process of Bal Asha
• Conduct home visits, family assessments and child case reviews.
• Develop a strong understanding of family vulnerabilities and strengths.
• Provide guidance, counselling and support to children and caregivers.
• Monitor educational progress, attendance, wellbeing and family circumstances.
• Ensure timely follow-up and documentation of all cases.
• Facilitate referrals to internal and external support services wherever required.
• Ensure compliance with Bal Asha Trust’s Child Protection Policy and safeguarding standards.
• Present Conduct regular case reviews and team meetings.
• Strengthen systems and processes that improve programme quality and efficiency.

Monitoring, Evaluation & Technology

• Ensure accurate and timely data entry in programme software and management systems.
• Monitor programme indicators and outcomes.
• Analyse programme data and trends for decision-making.
• Prepare monthly, quarterly and annual programme reports.
• Support impact measurement and programme evaluation activities.

Partnerships & Networking

• Coordinate with relevant authorities and stakeholders whenever required.
• Build and maintain relationships with schools, colleges, NGOs, government departments, Child Welfare Committees, Child Care Institutions and community organisations.
• Accompany and support the Management at meetings, workshops and networking events as required.

Communication & Donor Engagement

• Prepare programme reports, case studies, impact stories and presentations.
• Support donor visits and programme presentations.
• Support the preparation of programme information, data and materials for donors, volunteers, partners, educational institutions and community groups.
• Work closely with management on programme communication and reporting requirements.
• Any other responsibility assigned as and when required

Educational Qualifications, Skills & Experience

Essential

• Minimum Bachelor of Social Work (BSW) or equivalent qualification or higher
• Minimum 1-2 years of relevant experience. Freshers with strong communications and administrative skills will be considered.
• Excellent written and spoken English communication skills.
• Fluency in Hindi & Working knowledge of Marathi.
• Strong report writing, presentation and documentation skills.
• Good understanding of Microsoft Word & Excel
• Ability to learn and effectively use programme technology and management systems.
• Strong interpersonal, observation, counselling and relationship-building skills.
• Ability to travel independently for field visits and programme activities.

Preferred

• Experience managing projects & teams.
• Experience in monitoring and evaluation, data analysis or programme reporting.
• Experience presenting to donors, corporates or external stakeholders.

Personal Attributes

We are looking for someone who is:

• Passionate about transforming the lives of vulnerable children through education and child protection.
• Comfortable working both in communities.
• Energetic, proactive and highly organised.
• A self-starter who takes ownership and initiative.
• A strong communicator and relationship builder.
• Values-driven with integrity and empathy.
• Solution-oriented and able to work in dynamic environments.
• Committed to continuous learning and growth.