Social worker

Cankids Kidscan; Khordha; On-site; INR 400,000 - 700,000; Full time

Job summary

CanKids KidsCan in India seeks a Social Worker to support children with cancer and their families through treatment. The role focuses on psychosocial transition, care coordination, data management, and linkages to hospital and community resources.

You will work within the National Outreach Program, collaborating with doctors, nurses, and support staff to ensure timely services, patient comfort, and rights-based care for families.

Qualifications

• MSW from a recognized institution.
• 18+ years in social work preferred in hospital/healthcare.
• Proficient in MS Office and data handling.

Responsibilities

• Facilitate admission and registration of new child patients.
• Coordinate care and communicate with medical teams and families.
• Maintain patient databases and documentation for schemes and donors.
• Manage unit-level imprest funds and support programs.
• Conduct awareness sessions in hospitals and communities.
• Support psychosocial needs and advocate for families.

Skills

Computer literacy (MS Office)

Communication skills

Pediatric oncology knowledge

Coordination with healthcare teams

Data management & report writing

Interpersonal skills

Education

MSW (Masters in Social Work)

Job description

Job Summary

Job Title: Social Worker

Organization Overview: Founded in 2004, by Poonam Bagai, herself a cancer survivor, CanKids KidsCan is a national NGO working in India to address the needs of children with cancer and their families. CanKids is dedicated to driving Change for Childhood Cancer in India with an ambitious goal to achieve Universal health coverage through 100% Access2Care and 100% Financial Protection by 2030 aligned to the WHO GICC (Global Initiative on Childhood Cancer) and Sustainable Development Goals, thereby securing the Rights to health, education, childhood, pain-free and palliative care and the Right to be heard for all children with cancer (0-19 years) in India.

CanKids is the only organization in India working at all levels - grassroots, district, state, and national- and partnering and supporting hospitals, health authorities and professionals for the last 20 years to improve the quality/standard of treatment, care, and other holistic support services. Through its 141 CanKids Hospital Support Unit (CHSU) projects, CanKids ensures access to the best possible care for children with cancer and their families. We are a team of hard-working, fun-loving folks driven for impact and excellence in everything we do.

Department Overview

The National Outreach Program (NOP) is responsible for enabling quality and equitable access to treatment and care services for children with cancer across India. Through hospital-based support units and state outreach programs, the department offers direct services, manages partnerships with healthcare institutions, and drives awareness initiatives. Social Workers under NOP serve as key enablers of this mission, providing psychosocial support and facilitating services for children and their families.

Role Overview

The Social Worker plays a vital role in supporting children with cancer and their families through every stage of the treatment journey. The primary responsibility is to ensure smooth psychosocial transition and resource facilitation from admission to discharge. The Social Worker also serves as the bridge between doctors and families, coordinates care activities, manages data and reports, and drives awareness and education at hospital units and local communities.

Key Responsibilities

• Patient Services Support Coordination: Facilitate admission and registration of new child patients under CanKids; support doctors and families in planning treatment and associated cost estimations; bridge communication between medical teams and families; ensure support services including medicines, TSPs, lodging, blood, and hygiene awareness are provided; regularly update treatment and support progress in the patient database.
• Chattai Clinic and Hospital Unit Coordination: Assist in operating Chattai Clinics and running daily CanKids hospital activities; liaise with hospital authorities to ensure smooth functioning of assigned CHSUs; oversee Parent Support Group (PSG) volunteers and patient-family engagement activities.
• Documentation Data Management: Maintain complete and accurate documentation for new patients including ID verification and case files; maintain and update patient databases (PIS/MSF/Salesforce); coordinate documentation for government schemes, grants, and external support; prepare monthly and quarterly reports for donors, hospital partners, and internal reporting.
• Administrative Financial Responsibilities: Handle unit-level responsibilities including imprest fund management for medicine purchases and ward requirements; administer assigned support programs including Jiv Daya or other donor-linked initiatives; track FCRA fund usage and ensure compliance; coordinate with the Program Officer and Medical Officer for operational matters.
• Awareness Community Engagement: Conduct awareness sessions about childhood cancer in hospital and community settings; disseminate the message of You Are Not Alone to families and caregivers; participate in outreach activities, health camps, or advocacy programs.
• Other Extended Duties: Perform additional tasks as assigned by the Reporting Manager.

Qualifications Experience

• Education: Masters in Social Work (MSW) from a recognized institution
• Experience: 23 years in social work, preferably in hospital/healthcare settings

Skills Competencies

• Computer literacy (MS Office and Internet)
• Good communication (spoken and written English)
• Pediatric oncology knowledge/experience
• Coordination with healthcare teams and beneficiaries
• Data management and report writing
• Interpersonal skills

Key Competencies

• Compassionate and Patient-Centric Approach
• Case Management Documentation
• Interpersonal Communication Skills
• Stakeholder Coordination (internal external)
• Multitasking Time Management
• Teamwork and Adaptability

Key Deliverables

• Smooth onboarding and support for every new child admitted under CanKids services
• Timely data entry and documentation of patient cases
• Active facilitation of psychosocial support and service delivery
• Regular submission of reports and updates to Program Officer
• Maintenance of good coordination with hospital authorities and care teams
• Participation in hospital and community-based awareness activities

Job Type

Full time

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