Social Worker

CanKids KidsCan; Jaipur; On-site; INR 420,000 - 620,000; Full time

Job summary

CanKids KidsCan is seeking a Patient Services & Support Coordination professional to facilitate admission, plan treatment costs, and coordinate communications between medical teams and families. The role includes overseeing clinic operations, managing donor-related programs, and ensuring accurate documentation and reporting.

ATS support and community outreach form part of the responsibilities. The ideal candidate holds an MSW with 2–3 years in social work, preferably in healthcare, and

Qualifications

• Education: MSW from a recognized institution.
• Experience: 2-3 years in social work, preferably hospital/healthcare settings.
• Skills: Computer literacy (MS Office, Internet), good communication (spoken & written English), data management and report writing.
• Knowledge: Pediatric oncology preferred.
• Ability: Coordinate with healthcare teams and beneficiaries.

Responsibilities

• Facilitate admission and registration of new child patients under CanKids.
• Support doctors and families in planning treatment and cost estimations.
• Bridge communication between medical teams and families.
• Ensure support services including medicines, TSPs, lodging, blood, and hygiene awareness are provided.
• Regularly update treatment and support progress in the patient database.
• Assist in operating Chattai Clinics and running daily CanKids hospital activities.
• Liaise with hospital authorities to ensure smooth functioning of assigned CHSUs.
• Oversee PSG volunteers and patient-family engagement activities.
• Maintain complete and accurate documentation for new patients including ID verification and case files.
• Maintain and update patient databases (PIS/MSF/Salesforce).
• Coordinate documentation for government schemes, grants, and external support.
• Prepare monthly and quarterly reports for donors, hospital partners, and internal reporting.
• Handle imprest fund management for medicine purchases and ward requirements.
• Administer donor-linked initiatives (e.g., Jiv Daya).
• Track FCRA fund usage and ensure compliance.
• Coordinate with the Program Officer and Medical Officer for operational matters.
• Conduct awareness sessions about childhood cancer in hospital and community settings.
• Disseminate the message "You Are Not Alone" to families and caregivers.
• Participate in outreach activities, health camps, or advocacy programs.
• Perform additional tasks as assigned by the Reporting Manager.

Education

Masters in Social Work (MSW)

Tools

MS Office

Internet

Job description

Job Description

Patient Services & Support Coordination

• Facilitate admission and registration of new child patients under CanKids.
• Support doctors and families in planning treatment and associated cost estimations.
• Bridge communication between medical teams and families.
• Ensure support services including medicines, TSPs, lodging, blood, and hygiene awareness are provided.
• Regularly update treatment and support progress in the patient database.

Chattai Clinic and Hospital Unit Coordination

• Assist in operating Chattai Clinics and running daily CanKids hospital activities.
• Liaise with hospital authorities to ensure smooth functioning of assigned CHSUs.
• Oversee Parent Support Group (PSG) volunteers and patient-family engagement activities.

Documentation & Data Management

• Maintain complete and accurate documentation for new patients including ID verification and case files.
• Maintain and update patient databases (PIS/MSF/Salesforce).
• Coordinate documentation for government schemes, grants, and external support.
• Prepare monthly and quarterly reports for donors, hospital partners, and internal reporting.

Administrative & Financial Responsibilities

• Handle unit-level responsibilities including imprest fund management for medicine purchases and ward requirements.
• Administer assigned support programs including Jiv Daya or other donor-linked initiatives.
• Track FCRA fund usage and ensure compliance.
• Coordinate with the Program Officer and Medical Officer for operational matters.

Awareness & Community Engagement

• Conduct awareness sessions about childhood cancer in hospital and community settings.
• Disseminate the message of "You Are Not Alone" to families and caregivers.
• Participate in outreach activities, health camps, or advocacy programs.

Other Extended Duties

• Perform additional tasks as assigned by the Reporting Manager.

Requirements

Required Qualifications and Skills:

Education: Masters in Social Work (MSW) from a recognized institution

Experience: 2-3 years in social work, preferably in hospital/healthcare settings

Skills & Competencies:

• Computer literacy (MS Office, Internet)
• Good communication (spoken & written English)
• Knowledge/experience in pediatric oncology preferred
• Ability to coordinate with healthcare teams and beneficiaries
• Data management and report writing
• Empathy, problem-solving, and cultural sensitivity

Key Competencies:

• Compassionate and Patient-Centric Approach
• Case Management & Documentation
• Interpersonal & Communication Skills
• Stakeholder Coordination (internal & external)
• Multitasking & Time Management
• Teamwork and Adaptability

Key Deliverables

• Smooth onboarding and support for every new child admitted under CanKids services
• Timely data entry and documentation of patient cases
• Active facilitation of psychosocial support and service delivery
• Regular submission of reports and updates to Program Officer
• Maintenance of good coordination with hospital authorities and care teams
• Participation in hospital and community-based awareness activities

*CanKids KidsCan isan equal opportunity employer. We are committed to building a diverse and inclusive workplace where all individuals are welcomed and respected. Weencourage applications from candidates of all gender identities, sexualorientations, abilities, ethnicities.