Social Worker

CanKids KidsCan; India; On-site; INR 300,000 - 540,000; Full time

Job summary

CanKids KidsCan seeks a Social Worker for the National Outreach Program in Chandigarh. The role ensures psychosocial support for children with cancer and their families, guiding them from admission through discharge while coordinating care and resources.

The incumbent will document cases, liaise with hospital teams, manage data in PIS/MSF/Salesforce, and contribute to awareness activities and donor reporting. MSW with 2–3 years hospital experience is required, travel up to 50% is expected.

Qualifications

• MSW from a recognized institution.
• 2–3 years of social work experience, preferably in hospital/healthcare.

Responsibilities

• Onboard and support new child patients and families under CanKids.
• Coordinate care, resources, and cost estimates with doctors and families.
• Maintain documentation and update patient databases (PIS/MSF/Salesforce).
• Prepare monthly/quarterly reports for donors and partners.
• Participate in awareness activities and community engagement.

Skills

Communication

Empathy

Case management

Interpersonal skills

Time management

Coordination

Education

MSW

Tools

MS Office

Patient data systems

Job description

Job Description

Social Worker

Job Department

National Outreach Program

Job Location

Chandigarh

Employment Type

Regular

Reporting to

StateHead/Regional Head

Travel Requirement

50% (Thecandidate must be open to travel)

Organization Overview

Founded in 2004, by Poonam Bagai, herself a cancer survivor, CanKidsKidsCan is a national NGO working in India to address the needs of childrenwith cancer and their families. CanKids is dedicated to driving Change forChildhood Cancer in India with an ambitious goal to achieve Universal healthcoverage through 100% Access2Care & 100% Financial Protection by 2030aligned to the WHO GICC (Global Initiative on Childhood Cancer) and SustainableDevelopment Goals, thereby securing the Rights to health, education, childhood,pain-free and palliative care and the Right to be heard for all children withcancer (0-19 years) in India.

CanKids is the only organization in India working at all levels -grassroots, district, state, and national-and partnering and supportinghospitals, health authorities and professionals for the last 20 years to improve the quality/standard of treatment, care, and other holistic supportservices. Through its 141 CanKids Hospital Support Unit (CHSU) projects,CanKids ensures access to the best possible care for children with cancer andtheir families.

We are a team of hard-working, fun-loving folks driven for impact andexcellence in everything we do.

Please visit the official CanKids Website for further details. https://www.cankidsindia.org/

Department Overview

The National Outreach Program (NOP) is responsible for enabling qualityand equitable access to treatment and care services for children with canceracross India. Through hospital-based support units and state outreach programs,the department offers direct services, manages partnerships with healthcareinstitutions, and drives awareness initiatives. Social Workers under NOP serveas key enablers of this mission, providing psychosocial support andfacilitating services for children and their families.

Role Overview

The Social Worker plays a vital role in supporting children with cancerand their families through every stage of the treatment journey. The primaryresponsibility is to ensure smooth psychosocial transition and resourcefacilitation from admission to discharge. The Social Worker also serves as thebridge between doctors and families, coordinates care activities, manages dataand reports, and drives awareness and education at hospital units and localcommunities.

Key Responsibilities

Patient Services & Support Coordination

• Facilitate admission andregistration of new child patients under CanKids.
• Support doctors andfamilies in planning treatment and associated cost estimations.
• Bridge communicationbetween medical teams and families.
• Ensure support servicesincluding medicines, TSPs, lodging, blood, and hygiene awareness are provided.
• Regularly update treatmentand support progress in the patient database.

Chattai Clinic andHospital Unit Coordination

• Assist in operating ChattaiClinics and running daily CanKids hospital activities.
• Liaise with hospitalauthorities to ensure smooth functioning of assigned CHSUs.
• Oversee Parent SupportGroup (PSG) volunteers and patient-family engagement activities.

Documentation &Data Management

• Maintain complete andaccurate documentation for new patients including ID verification and casefiles.
• Maintain and update patientdatabases (PIS/MSF/Salesforce).
• Coordinate documentationfor government schemes, grants, and external support.
• Prepare monthly andquarterly reports for donors, hospital partners, and internal reporting.

Administrative &Financial Responsibilities

• Handle unit-levelresponsibilities including imprest fund management for medicine purchases andward requirements.
• Administer assigned supportprograms including Jiv Daya or other donor-linked initiatives.
• Track FCRA fund usage andensure compliance.
• Coordinate with the ProgramOfficer and Medical Officer for operational matters.

Awareness &Community Engagement

• Conduct awareness sessionsabout childhood cancer in hospital and community settings.
• Disseminate the message of “You Are Not Alone” to families and caregivers.
• Participate in outreachactivities, health camps, or advocacy programs.

Other Extended Duties

• Perform additional tasks as assigned bythe Reporting Manager.

Required Qualifications and Skills

• Education: Masters in Social Work (MSW) from a recognized institution
• Experience: 2–3 years in social work, preferably in hospital/healthcaresettings

Skills & Competencies

• Computerliteracy (MS Office, Internet)
• Goodcommunication (spoken & written English)
• Knowledge/experiencein pediatric oncology preferred
• Ability tocoordinate with healthcare teams and beneficiaries
• Datamanagement and report writing
• Empathy,problem-solving, and cultural sensitivity

Key Competencies

• Compassionateand Patient-Centric Approach
• Case Management& Documentation
• Interpersonal& Communication Skills
• StakeholderCoordination (internal & external)
• Multitasking& Time Management
• Teamwork andAdaptability

Key Deliverables

• Smoothonboarding and support for every new child admitted under CanKids services
• Timely dataentry and documentation of patient cases
• Activefacilitation of psychosocial support and service delivery
• Regularsubmission of reports and updates to Program Officer
• Maintenance ofgood coordination with hospital authorities and care teams
• Participationin hospital and community-based awareness activities

*CanKids KidsCan is an equal opportunityemployer. We are committed to building a diverse and inclusive workplace whereall individuals are welcomed and respected. We encourage applications fromcandidates of all gender identities, sexual orientations, abilities,ethnicities, and socio-economic backgrounds to apply.