Social Media Executive

Natural Life Style; New Delhi; On-site; INR 250,000 - 400,000; Full time

Job summary

Natural Life Style in Delhi seeks a Social Media Executive to manage audience engagement across YouTube, Facebook, Instagram, and other platforms. You will handle comments, messages, and inquiries while upholding brand image.

Requirements include excellent English communication, ability to draft professional responses, and 1–2 years in social media or related roles. Freshers with strong English are welcome.

Qualifications

• Graduate in any discipline.
• 1–2 years of experience in Social Media Management or related fields preferred.
• Freshers with exceptional English communication are encouraged to apply.
• Familiarity with healthcare, wellness, or service industries is a plus.

Responsibilities

• Respond to comments, messages, and patient queries across platforms.
• Communicate with audiences in professional, fluent English.
• Monitor accounts and ensure timely engagement and response.
• Manage online reputation and maintain positive interactions.
• Coordinate with Content and Marketing teams on audience feedback.
• Escalate sensitive issues to the relevant department.
• Maintain records of inquiries, responses, and follow-ups.
• Stay updated with social media trends and guidelines.

Skills

English communication

Interpersonal skills

Brand-appropriate responses

Social media platforms

Computer literacy

Multi-conversation handling

Time management

Education

Graduate in any discipline

Job description

Job Summary

We are looking for a dynamic and proactive Social Media Executive with excellent English communication skills to manage and engage with our online audience across YouTube, Facebook, Instagram, and other social media platforms. The ideal candidate should be capable of professionally handling comments, messages, and patient inquiries while maintaining the organization s brand image and communication standards.

Responsibilities

• Respond to comments, direct messages, and patient queries across YouTube, Facebook, Instagram, and other social media platforms.
• Communicate with patients, followers, and online audiences in professional and fluent English.
• Monitor social media accounts and ensure timely engagement and response management.
• Handle online reputation management and maintain positive customer interactions.
• Coordinate with the Content and Marketing teams regarding audience feedback, concerns, and engagement trends.
• Escalate important patient concerns or sensitive issues to the relevant department when required.
• Maintain accurate records of social media inquiries, responses, and follow-ups.
• Stay updated with the latest social media trends, platform updates, and community guidelines.

Required Skills

• Excellent written and verbal English communication skills.
• Strong interpersonal and customer engagement abilities.
• Ability to draft professional, empathetic, and brand-appropriate responses.
• Good understanding of social media platforms, including YouTube, Facebook, Instagram, and LinkedIn.
• Basic computer proficiency and internet literacy.
• Ability to work independently and manage multiple conversations simultaneously.
• Strong organizational and time-management skills.

Qualifications

• Graduate in any discipline.
• Minimum 1-2 years of experience in Social Media Management, Customer Support, Community Management, or a related field preferred.
• Freshers with exceptional English communication skills are also encouraged to apply.

Preferred Skills

• Experience in handling patient or customer communication.
• Knowledge of healthcare, wellness, or service-based industries.
• Familiarity with social media analytics, engagement tracking, and social media management tools.
• Understanding of online customer service and reputation management practices.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change.