Social Media & Content Operations Specialist

Sygna Solutions; Hyderabad; On-site; INR 600,000 - 900,000; Full time

Job summary

Sygna Solutions is seeking a Social Media & Content Operations Specialist to turn founder-provided material into scheduled, engaging content. You will edit, caption, and optimize videos for YouTube Shorts, Reels, and X, while managing channel operations and engagement.

You will also focus on LinkedIn as the primary channel, creating a thought-leadership presence, drafting posts from talking points, and driving growth through strategic engagement and campaigns.

Qualifications

• 2+ years running social/content operations for a B2B SaaS or enterprise tech company.
• Strong video editing skills with CapCut, Premiere, Descript, or similar.
• Experience managing a LinkedIn company or personal brand page with measurable results.

Responsibilities

• Edit and repurpose source material into short-form videos for YouTube Shorts, Instagram Reels, and X clips with thumbnails, captions and SEO.
• Manage YouTube channel operations: upload cadence, descriptions, community replies, and moderation.
• Lead LinkedIn content, scheduling posts and engaging with target personas.
• Draft and publish posts from talking points; build a ghostwritten thought-leadership profile.
• Run engagement through thoughtful commenting and targeted connection outreach; plan LinkedIn campaigns (organic and paid).
• Maintain content calendar and automate cross-platform production from batch material.

Skills

Social media operations

Video editing

LinkedIn branding

AI tools adoption

Tools

CapCut

Premiere Pro

Descript

Job description

Social Media & Content Operations Specialist

B2B SaaS / Enterprise AI Agents - SAP (live) · ServiceNow, Microsoft, Salesforce, Workday

Exp – 4 to 5 yrs

Location – Onsite

Timings - EST

About the Role:

This is an execution role, not an on-camera or talent role. You will work entirely from source material supplied by the founder and team - screen recordings, product demo footage, voice memos, and written talking points - and turn it into finished, scheduled, and engaged-with content. You do not need to appear on camera or be the public face of the company.

Responsibilities

Content production:

• Edit and repurpose long-form source material into YouTube Shorts, Instagram Reels, and X clips, including thumbnails, captions, titles, and SEO.
• Manage full YouTube channel operations: upload cadence, video descriptions, community-tab replies, and comment moderation/engagement.
• LinkedIn (primary channel)
• Schedule and publish company and/or founder posts, drafted from provided talking points or lightly edited from founder drafts.
• Build and manage a dedicated, real-named, ghostwritten thought-leadership profile focused on common industry problems the company solves (not a fake or pseudo profile - see Notes for Candidate).
• Run engagement: thoughtful commenting on posts from target personas (SI partner managers, platform Center-of-Excellence leads, finance/IT/audit leaders), plus measured connection outreach.
• Plan and execute LinkedIn campaigns (organic and paid) tied to measurable goals.

Cross-platform & reporting:

• Maintain a content calendar spanning product proof points, category education, and platform-specific angles as new integrations (ServiceNow, Microsoft, Salesforce, Workday) come online.
• Set up and operate a scheduling/automation stack so one batch of source material produces a week or more of cross-platform content.
• Track and report monthly analytics (views, engagement, follower growth, click-throughs) against pipeline-linked goals — listing traffic, demo requests, partner conversations — not vanity metrics alone.

Requirements

• 2+ years running social/content operations for a B2B SaaS or enterprise technology company.
• Strong video editing skills (CapCut, Premiere, Descript, or similar), comfortable working entirely from raw/unscripted footage provided by others.
• Demonstrated experience managing a LinkedIn company or personal brand page - scheduling, engagement, and basic campaign management. Please share results/metrics from a past account.
• Comfortable learning and operating AI/automation tools for content drafting, scheduling, and analytics.
• Clear, plain-English writing - able to turn technical bullet points into readable, professional posts.