Overview
We’re hiring a Social Media Manager + Content Creator (Reels/Shorts) or person who wants to be a manager and has the aptitude to own our social presence from strategy → content → production → posting → community → reporting. You will plan and execute the full social media engine across platforms (Instagram, Facebook, LinkedIn, YouTube Shorts, X, etc.), create viral and high-performing short-form videos, and grow our reach, leads, and brand trust. The role blends creative + execution + analytics + customer response speed, because modern social is both marketing and customer care.
- Program Highlights (What makes this role exciting)
- Full ownership: you run the entire social pipeline end-to-end (strategy + production + growth).
- Creator-first culture: you’ll be encouraged to test formats (Reels/Shorts), hooks, and growth experiments.
- AI-powered workflow: use AI to ideate, script, edit faster, and optimize content for discoverability (social SEO + trend analysis).
- Skill growth: learn performance analytics, community building, and paid boosts (when needed).
Responsibilities (End-to-End)
- Build and maintain a monthly content strategy + weekly execution plan.
- Create content pillars, audience personas, and platform-specific posting frameworks.
- Run competitor research and trend tracking; translate insights into content.
Content Creation (Core)
- Create high-quality short-form videos (Reels, Shorts) and social graphics (carousels, posts, stories).
- Write hooks, captions, CTAs, and scripts optimized for retention and engagement.
- Maintain a content library: b-roll, templates, brand elements, thumbnails, intros/outros.
Publishing & Operations
- Schedule and publish content using tools (Meta Business Suite / scheduling platforms).
- Manage approvals, versioning, file structure, and deadlines.
- Ensure brand consistency (tone, visuals, hashtags, formatting).
Community & Customer Care
- Respond to comments/DMs professionally and quickly; escalate issues when needed.
- Build community engagement workflows: prompts, polls, story interactions, comment strategy.
- (Customer response is now a core part of social expectations.)
Growth & Performance
- Track performance weekly: watch time, retention, shares, saves, profile visits, CTR, leads.
- Optimize using A/B tests: hooks, thumbnails, lengths, posting times, formats.
- Produce a monthly report that connects social performance to business outcomes.
(Optional) Paid Social Support
- Boost top-performing posts and assist in basic campaign setup/targeting (if required).
Requirements
- Office Time: 10:00 AM IST to 7:00 PM IST
- Proven experience managing brand social accounts end-to-end (portfolio required).
- Strong grasp of daily social tasks: content creation, scheduling, analytics, engagement.
- Editing short videos for Reels/Shorts (cuts, captions, transitions, sound, pacing).
- Ability to create videos using stock footage / screen recordings / templates when needed.
- Graphic/content creation skills for social (carousels, thumbnails, simple motion).
- Strong English copywriting: hooks, captions, CTAs.
- Ability to work fast in a deadline-driven environment.
Mandatory Skills (Checklist)
- Content & Creative
- Short-form video editing (Reels/Shorts): CapCut / Adobe Premiere / VN / Final Cut (any one strong)
- Basic design: Canva (required) + optional Adobe Express/Figma
- Script writing + hook writing + caption writing
- Hashtag & keyword research for discovery
- Platform Execution
- Instagram, Facebook, LinkedIn (must) + YouTube Shorts (good to have)
- Scheduling + publishing via Meta Business Suite / tools like Hootsuite/Buffer
- Community management: comment/DM handling, escalation, brand voice
- Analytics
- Weekly performance reporting and content optimization based on results
Preferred Skills (Nice to Have)
- Basic SEO mindset for social ("social SEO" keywords, titles, searchable captions).
- Photography / shooting (not mandatory if you can create strong content without filming).
AI Skills (Not Mandatory)
- You don’t need to be an “AI engineer,” but you must be comfortable using AI daily to move faster:
- Generate content ideas, hooks, scripts, and caption variations (prompting).
- Repurpose long content into multiple shorts and carousels.
- Use AI-assisted tools for editing, captions, subtitles, resizing, and optimization.
- Use AI to analyze what’s working and propose next experiments.
- Competitive salary (based on experience)
- Performance bonus tied to measurable KPIs (growth, leads, conversions)
- Flexible work style (hybrid/remote incase of Medical emergencies)
- Opportunity to build a brand “from the inside” with full ownership
What Success Looks Like (First 90 Days)
- Consistent weekly output of videos + posts
- Improved engagement rate and follower growth
- Faster response time on comments/DMs (community care)
- Monthly reporting with clear learnings and next experiments