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Relevant experience in testing ServiceNow ITSM Modules (Incident management, Change management, Problem management, Service Catalog, etc.), ITOM, SOM, HRSD, etc.
Experience with ServiceNow Automated Test Framework (ATF) automation tool.
Proficiency in understanding requirements and writing test cases efficiently.
Involvement in Test Execution, Results Analysis, and Defect Reporting.
Good knowledge of Agile methodologies and SDLC process.
Understanding of CMDB, service mapping, and Discovery.
Experience in testing Dashboards, reports, and SLAs.
ITSM Foundation and ATF Micro certification is a plus.
Proficient in upgrade and regression testing.
Ability to contribute to a high-performing, motivated team by applying interpersonal and collaboration skills.
Basic knowledge of Postman is advantageous.
Entry level
Full-time
Consulting, Information Technology, and Sales
IT Services and IT Consulting
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