SME - MS Windows,Endpoint Management,Hyper-V,MS Cluster Server

HCLTech; Dadri, Lucknow; On-site; INR 600,000 - 900,000; Full time

Job summary

HCL Technologies Limited in India seeks an L2 Windows Server administrator to patch, monitor and manage incidents and changes. You will handle AD users/groups per RBAC, utilize GPO/DNS/DHCP, and script with PowerShell while following ITIL v4 practices.

Flexible for 24x7 rotational shifts with work from Noida/Lucknow ODC; you will ensure SLA/XLA targets, participate in DR tests, and contribute to cross-tower incident bridges.

Qualifications

• 3–5 years experience managing Windows Server environments.
• Experience with Active Directory in hybrid setups.
• Strong scripting with PowerShell and incident/change handling.
• Familiarity with ITIL v4 processes and RBAC.

Responsibilities

• L2 Windows Server administration including patching, monitoring, incidents, and changes.
• Manage AD users/groups per RBAC and related tasks.
• Follow runbooks prepared during Learn phase and support DR tests.
• Ensure SLA/XLA targets are met and participate in cross-tower incident bridges.
• Author KEDB entries and adhere to HCL ISMS and data protection standards.

Skills

Windows Server 2016/2019/2022

Active Directory Hybrid

GPO

DNS

DHCP

PowerShell

ITIL v4

Job description

Requisition ID162843-Posted09/07/2026

Key Responsibilities

• 1) L2 Windows Server admin (patch, monitor, incident, change).
• 2) AD user and group admin per RBAC.
• 3) Follow runbooks authored during Learn phase.
• 4) Support DR test participation.
• 5) Meet SLA and XLA per Wella XMO governance.
• 6) Author KEDB entries.
• 7) Adhere to HCL ISMS.
• 8) Support cross-tower incident bridge participation.

Skill Requirements

• 3-5 years Windows Server 2016/2019/2022
• Active Directory Hybrid
• GPO, DNS, DHCP
• PowerShell
• ITIL v4

Other Requirements

• Excellent communication skills
• flexibility for shifts (24x7 rotational for L1/L2)
• willingness to work from Noida/Lucknow ODC
• adherence to HCL ISMS and Wella data protection standards