Site Security Manager

Securitas; Hyderabad; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Securitas is seeking a Site Security Manager to lead 24/7 physical security operations at a critical facility in Hyderabad. You will oversee security personnel, manage risk, maintain systems, and collaborate with client leadership to ensure safety and compliance.

The role requires strong people management, incident response, and the ability to drive improvements across CCTV, access control, and incident management platforms while delivering clear reporting and stakeholder updates.

Qualifications

• Associate Degree or equivalent qualification preferred.
• 6+ years of experience in the security industry.
• 3+ years of team management/people leadership experience.
• Experience in data center security or critical infrastructure security preferred.

Responsibilities

• Lead day-to-day security operations in a 24/7 environment.
• Directly manage security officers, responders, control room personnel, and administrative staff.
• Coordinate with client leadership and conduct security reviews.
• Ensure compliance, risk management, and incident response.
• Oversee security systems including CCTV, access control and video platforms.
• Produce security reports and drive continuous improvements.
• Provide cross-site leadership support when required.

Skills

Security Operations Management

Team Leadership

Client Relationship Management

Risk Assessment

Incident Response

Communication Skills

Education

Associate Degree or equivalent

Tools

CCTV Systems

Access Control Systems

Incident Management Platforms

Microsoft Office Suite

Job description

The Site Security Manager (SSM) is responsible for leading and managing 24/7 physical security operations at a critical facility/data center. The role ensures a safe, secure, compliant, and customer-focused environment while overseeing security personnel, managing risk, maintaining security systems, and collaborating with client leadership.

Key Job Responsibilities:

1. Security Operations Management

• Lead day-to-day physical security operations in a 24/7 environment.
• Ensure continuous security coverage and operational readiness.
• Manage incident response, escalation procedures, and emergency situations.
• Monitor site performance and implement corrective actions where required.

2. Team Leadership & People Management

• Directly manage security officers, responders, control room personnel, and administrative staff.
• Drive recruitment, onboarding, training, coaching, and employee development initiatives.
• Conduct performance management, mentoring, and disciplinary actions as required.
• Foster a high-performing and accountable security culture.

3. Client & Stakeholder Management

• Serve as a key point of contact for client leadership regarding security operations.
• Address client concerns and resolve operational issues promptly.
• Lead security-related meetings, presentations, and performance reviews.
• Maintain strong relationships with internal and external stakeholders.

4. Compliance, Risk & Audit Management

• Ensure adherence to security policies, procedures, and standard operating guidelines.
• Identify security risks, vulnerabilities, and operational gaps.
• Support audits, inspections, and compliance reviews.
• Maintain required logs, reports, documentation, and operational records.

5. Security Systems Administration

• Oversee and maintain security technologies including:
• CCTV Systems
• Access Control Systems
• Video Surveillance Platforms
• Incident Management Tools
• Monitor system functionality and coordinate issue resolution.
• Support access management and security system enhancements.

6. Reporting & Continuous Improvement

• Prepare operational reports, security metrics, and management updates.
• Track key performance indicators (KPIs) and service-level performance.
• Drive process improvements and operational excellence initiatives.
• Support regional and campus-wide security objectives.

7. Cross-Site Support

• Provide leadership coverage and operational support to other sites within the campus or region when required.
• Ensure consistent implementation of security standards across locations.

Desired Qualifications:

Education:

• Associate Degree or equivalent qualification preferred.

Experience:

• 6+ years of experience in the security industry.
• 3+ years of team management/people leadership experience.
• Experience in data center security or critical infrastructure security environments preferred.

Technical Skills:

• CCTV & Video Surveillance Systems.
• Access Control Systems.
• Incident Management Platforms.
• Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).

Key Competencies:

• Leadership and team management.
• Client relationship management.
• Incident and crisis management.
• Risk assessment and decision-making.
• Communication and presentation skills.
• Compliance and audit management.
• Problem-solving and continuous improvement mindset.

Ideal Candidate Profile:

A proven security leader with strong people-management skills, experience managing large security operations, and the ability to balance operational excellence, compliance, client expectations, and team development within a fast-paced 24/7 environment.