Site Reliability Engineer, VP

Royal Bank of Scotland; Gurugram District; On-site; INR 6,000,000 - 12,000,000; Full time

Job summary

Royal Bank of Scotland is hiring a Site Reliability Engineer at VP level in Gurugram, India. The role focuses on improving availability, performance, and operational characteristics of products and services, with strong collaboration across engineering teams.

You will set error budgets, guide release processes, and scale systems through automation while coaching colleagues and driving reliability initiatives across production and non-production environments.

Qualifications

• Experience in reliability and resilience engineering for complex systems.
• Data-driven and scientific approach to fault finding and incident analysis.
• Financial services knowledge and risk awareness beneficial.

Responsibilities

• Define service level objectives and error budgets with teams.
• Improve release processes and automate where possible.
• Scale systems sustainably through automation and reliability improvements.
• Coach and guide colleagues across teams on best practices.

Skills

AWS tooling

Java

Scala

Python

PySpark

Shell scripting

Spark

CloudWatch

Splunk

Reliability systems thinking

Data-driven analysis

Tools

Git

Bitbucket

Jenkins

Artifactory

Job description

Join us as a Site Reliability Engineer

In this key role, you'll improve, drive, and embed non-functional and operational characteristics such as availability, performance, efficiency, change management, monitoring, security, incident response, and capacity planning of our products and services

You'll enjoy significant stakeholder interaction, working in collaboration with engineers to ensure a principled approach to deliver change in a safe and secure way

This is a chance to join an inclusive team with a collaborative ethos and a commitment to innovation and professional development

We're offering this role at vice president level

What you'll do

As our Site Reliability Engineer, you'll work closely with our feature team and other colleagues to meet defined service level objectives and continually improve systems and environments. You'll define error budgets that support finding the right balance between risk and reliability.

You'll also provide structure and help to our release process, suggesting and making improvements where possible. You'll scale systems sustainably through mechanisms like automation, evolving them by pushing for changes that improve reliability and velocity. We'll also look to you to coach and provide guidance to colleagues and the wider team, leading where required.

In addition to this, you'll:

• Proactively contribute new ideas and innovations to meet short term and longer-term goals
• Continually balance and manage any potential risks
• Be accountable for the day-to-day health of both production and non-production environments and respond to any incidents as required
• Provide technical expertise and input to establish the risk tolerance of products and services
• Communicate incident status updates clearly and frequently to other teams, customers and stakeholders

The skills you'll need

We're looking for someone with strong knowledge of reliability systems thinking and experience of software engineering. You'll need experience of using a data driven and scientific approach to fact finding. We'll also look for financial services knowledge, and the ability to identify wider business impact, risk and opportunity, and make connections across key outputs and processes

We're also looking for:

• Proficient in key AWS tools including EMR, Airflow, DynamoDB, S3, RDS, ElsacticBeanStalk, EC2,EMR, Kinesis, Lambda, CloudWatch
• H ands-on experience in programming Language like Java, Scala , Spark, Python , shell,, pyspark along with experience in DevOps Tools like Git, bitbucket, Jenkins, Artifactory
• Strong ability to debug complex data issues from splunk , spark and cloudwatch audit logs, working closely with stakeholders to manage customer incident and support Service management
• Experience of utilising tools and technology across the software development lifecycle
• Experience using mathematical and statistical models to assess trends
• Strong communication skills with the ability to proactively engage with a wide range of stakeholders

Hours 45

Job Posting Closing Date: 18/09/2026