Site Reliability Engineer

Luxoft; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Luxoft seeks a senior Site Reliability Engineer in Bengaluru to enhance service reliability, resilience, and operational excellence for an Australian banking client. The role emphasizes robust monitoring, AI-assisted incident response, and scalable cloud-native architectures.

The candidate will implement observability, automate platforms, and participate in major incident management, capacity planning, and recovery improvements to minimize customer impact.

Qualifications

• 10+ years in Site Reliability Engineering, Production Engineering, DevOps or Platform Engineering.
• Strong understanding of distributed systems, cloud-native tech, Kubernetes/OpenShift, and modern app architectures.
• Experience with observability: metrics, logs, traces using tools like Grafana, Prometheus, Elastic or Splunk.
• Knowledge of enterprise apps, middleware, content management platforms, databases and integrations.
• Familiarity with IaC, DevSecOps and Zero Trust security principles.
• Proficiency in DevOps toolkits such as Ansible and Chef to drive CI/CD and reliability automation.
• Programming/scripting: Python, Java, Go, PowerShell or similar.
• Strong troubleshooting to diagnose and resolve cross-system issues.

Responsibilities

• Improve reliability and resilience via monitoring, DR planning, and SLO/SLI management.
• Design observability across clouds with dashboards, alerts, and health checks.
• Develop automation, IaC, and CI/CD to enhance platform reliability.
• Lead major incident response, RCAs, and continuous improvement efforts.
• Explore AI-driven ops: use LLMs for triage and AI-assisted engineering practices.
• Drive capacity planning and performance optimization for current and future demand.

Skills

SRE / Production Eng

Distributed Systems

Kubernetes / OpenShift

Observability tooling

IaC / DevSecOps

CI/CD tooling (Ansible, Chef)

Programming: Python, Java, Go, PowerS

Troubleshooting

Tools

Grafana

Prometheus

Elastic / Splunk

OpenTelemetry

GitHub Actions

Ansible

Chef

Job description

Project description

We are seeking a Site Reliability Engineer with more than 10 years of experience to support our client in the Australian banking sector. The role centers on improving service reliability, availability, and operational resilience through comprehensive monitoring, resilience testing, disaster recovery planning, and management of SLIs and SLOs.

Responsibilities

• 1. Improve service reliability, availability, and operational resilience through robust monitoring, resilience testing, disaster recovery planning, and management of SLIs, SLOs, and error budgets.
• 2. Design and enhance observability capabilities, including monitoring, alerting, dashboards, synthetic monitoring, automated health checks, and visibility across customer journeys and cloud environments.
• 3. Develop automation, self-healing capabilities, operational tooling, Infrastructure as Code and CI/CD practices to reduce manual effort and improve platform reliability.
• 4. Participate in major incident response, service restoration, root cause analysis, and continuous improvement initiatives to minimise customer impact and improve recovery times.
• 5. Design and implement AI-driven operational solutions, utilise LLMs for incident triage and remediation, and drive adoption of GitHub Copilot and AI-assisted engineering practices.
• 6. Drive capacity management, performance optimisation and reliability improvements to ensure services meet current and future demand.

SKILLS

Must have

• We are seeking a Site Reliability Engineer with more than 10 years of experience to support our client in the Australian banking sector.
• 1. Demonstrated experience in Site Reliability Engineering (SRE), Production Engineering, DevOps, or Platform Engineering, with a strong understanding of distributed systems, cloud-native technologies, Kubernetes/OpenShift, and modern application architectures.
• 2. Observability - Ability to use scripting and tooling to implement observability solutions, enabling the collection, analysis, and visualization of metrics, logs, and traces to support incident detection, diagnosis, and continuous service improvement. Familiarity with tools such as Elastic, Splunk, Grafana, Prometheus, OpenTelemetry, or similar enterprise monitoring platforms, and drive preventative improvements that enhance application performance and availability.
• 3. Knowledge of enterprise application, middleware, and content management platforms, including FileNet, ICN, WAS, container platforms, databases and integration technologies.
• 4. Reliability and Scalability - Ability to design and operate systems for high availability, fault tolerance, and disaster recovery, while ensuring systems can scale to meet current and future demand.
• 5. Familiarity with Infrastructure as Code (IaC), DevSecOps practices and Zero Trust security principles.
• 6. Proficiency in DevOps toolkits such as Ansible and Chef to support and drive CI/CD and reliability-automation initiatives.
• 7. Programming and scripting languages including Python, Java, Go, PowerShell, or equivalent technologies to support automation and platform engineering initiatives.
• 8. Troubleshooting - Capability to systematically identify, diagnose, and resolve technical issues across systems, applications, and networks, using analytical methods and tools to restore functionality, minimize disruption, and ensure stable operations.

Nice to have

• Familiarity with Infrastructure as Code (IaC), DevSecOps practices and Zero Trust security principles.