Site Reliability Engineer (Mobile Applications – iOS & Android)

TheCodingShef; Bengaluru; Hybrid; INR 3,200,000 - 5,200,000; Full time

Job summary

emagine Polska in Bengaluru is seeking a Senior Site Reliability Engineer for mobile applications (iOS & Android). You will own reliability, performance, and operational excellence across production apps in a fast-paced eCommerce environment.

You will lead incident management, monitoring, SLO/SLI definitions, and CI/CD automation with GitHub Actions, collaborating with DevOps, product, and engineering teams to scale releases on Azure and GCP.

Qualifications

• 5+ years in SRE, DevOps, or production operations.
• Experience with eCommerce mobile applications (iOS/Android).
• Hands-on with Firebase tools (Crashlytics, Performance Monitoring).
• Familiarity with cloud platforms (Azure, GCP) and observability tools.

Responsibilities

• Own reliability, availability, stability and performance of production mobile apps.
• Lead incident management, crash/ANR triage, and root cause analysis.
• Implement monitoring and observability with Firebase, Splunk, Grafana.
• Define and improve SLIs, SLOs, and error budgets.
• Manage CI/CD workflows (GitHub Actions) and release governance with App Store / Play Console.

Skills

SRE / DevOps

Mobile app support

Firebase tools

Cloud platforms (Azure, GCP)

Kubernetes

CI/CD pipelines

Programming (Python/Java)

ITIL / ITSM

Tools

GitHub Actions

Firebase Crashlytics

Firebase Performance Monitoring

Splunk

Grafana

Kubernetes

Job description

# Site Reliability Engineer (Mobile Applications – iOS & Android)emagine PolskaBengaluruHybridSeniorPosted 3d agoApply on employer siteYou apply on the employer's own page. Never pay to apply for a job.## About the roleJavaCI/CDFirebasePerformanceREST / GraphQLSummaryThe role of the Site Reliability Engineer (SRE) focuses on ensuring the reliability, performance, and operational excellence of mobile applications in a production eCommerce environment. The primary objective is to enhance customer experience through stable and efficient application operations.Main Responsibilities:\\* \\*Mobile Application Reliability:\\* Own the reliability, availability, stability, and performance of production iOS and Android applications.\\* \\*Production Support and Incident Management:\\* Investigate and resolve production incidents, perform crash and ANR triage, conduct root cause analysis, and implement preventive measures.\\* \\*Monitoring and Observability:\\* Implement and maintain monitoring using Firebase Crashlytics, Firebase Performance Monitoring, Splunk, Grafana, etc.\\* \\*SRE Metrics and Reliability Engineering:\\* Define, measure, and improve SLIs, SLOs, and error budgets.\\* \\*Performance Engineering:\\* Monitor and optimize crash-free user session rates, app startup time, API errors, and latency.\\* \\*Release Management:\\* Manage application releases via App Store Connect and Google Play Console, including compliance with platform requirements.\\* \\*Mobile Release Governance:\\* Stay aware of Apple and Google guidelines, API level deadlines, and compatibility requirements.\\* \\*Version Management:\\* Support multiple application versions ensuring backward compatibility.\\* \\*Production Mitigation:\\* Resolve issues without building new applications using tools like Firebase Remote Config.\\* \\*Operational Analytics:\\* Analyze reliability metrics across app versions and use customer reviews for operational signals.\\* \\*DevOps and CI/CD:\\* Design and maintain automated CI/CD workflows using GitHub Actions.\\* \\*Cloud and Infrastructure Operations:\\* Support environments on Azure and GCP, with Kubernetes services experience.\\* \\*ITSM and Service Operations:\\* Follow ITIL processes and incident management best practices.\\* \\*Architecture and Troubleshooting:\\* Collaborate with teams to identify system bottlenecks and improve reliability.\\* \\*Continuous Improvement:\\* Find opportunities for automation and performance optimization.Key Requirements:\\* 5+ years experience in SRE, DevOps, or production operations.\\* Experience in eCommerce applications.\\* Hands-on support for iOS and Android applications.\\* Expertise in DevOps practices and CI/CD pipelines.\\* Experience with Firebase tools (Crashlytics, Performance Monitoring, etc.).\\* Knowledge of mobile application crash analysis and stability metrics.\\* Experience working with API-based architectures and microservices.\\* Familiarity with monitoring tools (Splunk, Grafana).\\* Experience with cloud platforms (Azure, GCP).\\* Knowledge of at least one programming language (Python, Ruby, Java, C#, Go).\\* Understanding of ITIL processes and ITSM tools (ServiceNow).Nice to Have:\\* Familiarity with headless eCommerce architectures.\\* Knowledge of front-end technologies like ReactJS and Node.js.\\* Experience with Infrastructure as Code (Terraform, Ansible).\\* Experience with cloud Kubernetes services (AKS, GKE).\\* Background in desktop application support.\\* Knowledge of mobile application signing and release requirements.\\* Experience implementing production safeguards.Other Details:\\* \\*Location:\\* Not specified.\\* \\*Team Structure:\\* Collaborative environment with development, DevOps, and product teams.\\* \\*Tools/Methodologies:\\* ITIL processes, CI/CD workflows, Firebase, Splunk, Grafana, GitHub...