Senior Site Reliability Engineer

Hucon Solutions; Chennai District, Bengaluru, Hyderabad; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

Hucon Solutions is looking for an experienced Site Reliability Engineer to join their Chennai team. The ideal candidate will have over 5 years of experience in Site Reliability Engineering, specifically within eCommerce environments, and a demonstrated ability to work across functional teams.

Your responsibilities will involve applying reliability engineering practices, collaborating with product teams, and utilizing cloud infrastructure. Familiarity with DevOps practices and tools like Terraform, Ansible, and GitHub Actions is essential.

Qualifications

• 5+ years of experience in Site Reliability Engineering, maintenance & operations and/or development.
• Strong working experience in eCommerce.
• Experience working on cloud-based infrastructure.

Responsibilities

• Apply Reliability engineering practices with support from SRE governance teams.
• Collaborate closely within product teams to ensure predictable operations.
• Participate in On-Call technical support to resolve business critical incidents.

Skills

Site Reliability Engineering

DevOps practices

Experience with cloud infrastructure (Azure, GCP)

Monitoring tools (Splunk, Grafana)

API-based frameworks

Tools

Terraform

Ansible

GitHub Actions

Job description

Desired Competencies (Technical/Behavioral Competency)

Must-Have

• Work in a cross functional team working with Reliability as Expertise in a product or a product area.
• Apply Reliability engineering practices with support from SRE governance teams.
• 5+ years of experience in Site Reliability Engineering, maintenance & operations and/or development.
• Strong working experience eCommerce.
• Strong working experience in DevOps practices (automated testing, CI/CD etc.).
• Experience within solutions architecture and how to fast pinpoint causes of issues.
• Experience from working with API-based frameworks (e.g., Commerce tools or Fabric is ideal).
• Experience in building CI/CD workflows using GitHub Actions.
• Experience of maintaining/supporting and/or developing desktop and mobile applications.
• Experience working on cloud-based infrastructure e.g., Azure and GCP.
• Experience in provisioning Infra resources leveraging Infra as Code (Terraform / Ansible).
• Experience from ITIL support processes and ITSM tools (e.g., ServiceNow) in a microservices context.
• Experience in monitoring tools (Splunk, Grafana etc.).
• Experience working through SRE Metrics such as SLI, SLO and Error Budget.
• Experience with managed cloud Kubernetes services (e.g. AKS, GKE).
• Ensure delivery quality and supply KPI reporting.
• Collaborate closely within product teams to ensure predictable operations and minimal disruptions to Production.
• Collaborate closely within your Capability, share best practices as well as discuss and improve on operations ways of working.
• Technical analysis, troubleshooting of complex issues/Incidents in production.
• Improve monitoring performance by focusing on preventive measures.
• Product Improvements (code & log analysis).
• Continuous improvement on proactive monitoring, housekeeping automation to proactively detect and avoid incidents.
• Automate processes impacting development and production leveraging tools and building scripted solutions.
• Participate in On-Call technical support to resolve business critical incidents.

Good to have

• Familiarity with common tech stacks in Headless Ecommerce is a nice to have.
• Knowledge of design principles and fundamentals of solutions architecture is a plus.
• Understanding of performance engineering (Application Reliability).
• Knowledge of multiple front-end languages and libraries (ReactJS, React Native, NodeJS).
• Knowledge of Azure DevOps and/or other cloud environments is nice to have.
• A passion for problem solving with strong analytical capabilities.
• Stay current on technical trends to suggest innovative tools and approaches to interesting problems.
• Knowledge on at least one of {Python, Ruby, Java, C#, Go} at an intermediate level.