Site Reliability Engineer

Acesoft Labs; Hyderabad; Hybrid; INR 1,800,000 - 3,000,000; Full time

Job summary

Acesoft Labs is seeking a Senior DevOps Site Reliability Engineer (SRE) to strengthen platform reliability and incident response in a hybrid Hyderabad/Ahmedabad setup. You will define SLIs/SLOs, enhance observability with Prometheus, Grafana, ELK, and Datadog, and drive proactive reliability across services.

This role blends software engineering with operations to deliver resilient systems. If you are passionate about scalable architectures, incident management, and cutting-edge cloud tooling,

Qualifications

• 610 years of SRE or infrastructure engineering experience in cloud-native environments.

Responsibilities

• Define and measure SLIs, SLOs, and manage error budgets across services.
• Lead incident management for critical production issues, RCA and postmortems.
• Create runbooks and SOPs for high-availability services.
• Design observability frameworks using ELK, Prometheus, and Grafana.
• Coordinate war-room sessions during major incidents and maintain response logs.
• Develop automated recovery, alert suppression, and escalation logic.
• Use GCP tools like GKE, Cloud Monitoring, and Cloud Armor to improve performance and security.
• Collaborate with DevOps and Infra teams to build scalable systems.
• Analyze performance metrics and conduct reliability reviews with engineering leads.
• Participate in capacity planning, failover testing, and resilience architecture reviews

Skills

Incident management

On-call

RCA

SLIs/SLOs

Tools

GKE

Load Balancing

VPN

IAM

Kubernetes

Docker

Terraform

Helm

Prometheus

Grafana

ELK

Datadog

PagerDuty

OpsGenie

GCP Monitoring

Cloud Monitoring

Cloud Armor

Job description

Job Title: Senior DevOps Site Reliability Engineer (SRE)

Location: Hyderabad & Ahmedabad

Employment Type: Full-Time

Work Model - 3 Days from office

Job Overview

Dynamic, motivated individuals deliver exceptional solutions for the production resiliency of the systems. The role incorporates aspects of software engineering and operations, DevOps skills to come up with efficient ways of managing and operating applications. The role will require a high level of responsibility and accountability to deliver technical solutions.

Summary

As a Senior SRE, you will ensure platform reliability, incident management, and performance optimization. You'll define SLIs/SLOs, contribute to robust observability practices, and drive proactive reliability engineering across services.

Experience Required

610 years of SRE or infrastructure engineering experience in cloud-native environments.

Mandatory Requirements

• Cloud: GCP (GKE, Load Balancing, VPN, IAM)
• Observability: Prometheus, Grafana, ELK, Datadog
• Containers & Orchestration: Kubernetes, Docker
• Incident Management: On-call, RCA, SLIs/SLOs
• IaC: Terraform, Helm
• Incident Tools: PagerDuty, OpsGenie

Nice to Have

• GCP Monitoring, Skywalking
• Service Mesh, API Gateway
• GCP Spanner, MongoDB (basic)

Scope

• Drive operational excellence and platform resilience
• Reduce MTTR, increase service availability
• Own incident and RCA processes

Roles and Responsibilities

• Define and measure Service Level Indicators (SLIs), Service Level Objectives (SLOs), and manage error budgets across services.
• Lead incident management for critical production issues drive root cause analysis (RCA) and postmortems.
• Create and maintain runbooks and standard operating procedures for high[1]availability services.
• Design and implement observability frameworks using ELK, Prometheus, and Grafana; drive telemetry adoption.
• Coordinate cross-functional war-room sessions during major incidents and maintain response logs.
• Develop and improve automated system recovery, alert suppression, and escalation logic.
• Use GCP tools like GKE, Cloud Monitoring, and Cloud Armor to improve performance and security posture.
• Collaborate with DevOps and Infrastructure teams to build highly available and scalable systems.
• Analyze performance metrics and conduct regular reliability reviews with engineering leads.
• Participate in capacity planning, failover testing, and resilience architecture reviews