Site Reliability Engineer

Acesoft Labs; Ahmedabad District; Hybrid; INR 400,000 - 700,000; Full time

Job summary

AceSoft Labs is seeking a Senior DevOps Site Reliability Engineer (SRE) to bolster platform reliability across Hyderabad and Ahmedabad. The role blends software engineering with operations, focusing on incident management, resilience, and observability in cloud-native environments.

You will define SLIs/SLOs, drive proactive reliability, and lead runbooks, RCAs, and postmortems while working in a hybrid model with 3 days from office.

Qualifications

• Cloud: GCP (GKE, Load Balancing, VPN, IAM)
• Observability: Prometheus, Grafana, ELK, Datadog
• Containers & Orchestration: Kubernetes, Docker
• Incident Management: On-call, RCA, SLIs/SLOs
• IaC: Terraform, Helm
• Incident Tools: PagerDuty, OpsGenie

Responsibilities

• Define and measure Service Level Indicators (SLIs), Service Level Objectives (SLOs), and manage error budgets across services.
• Lead incident management for critical production issues drive root cause analysis (RCA) and postmortems.
• Create and maintain runbooks and standard operating procedures for high-availability services.
• Design and implement observability frameworks using ELK, Prometheus, and Grafana; drive telemetry adoption.
• Coordinate cross-functional war-room sessions during major incidents and maintain response logs.
• Develop and improve automated system recovery, alert suppression, and escalation logic.
• Use GCP tools like GKE, Cloud Monitoring, and Cloud Armor to improve performance and security posture.
• Collaborate with DevOps and Infrastructure teams to build highly available and scalable systems.
• Analyze performance metrics and conduct regular reliability reviews with engineering leads.
• Participate in capacity planning, failover testing, and resilience architecture reviews

Skills

GCP

Observability

Incident management

Security posture

Tools

Kubernetes

Docker

GKE

Prometheus

Grafana

ELK

Datadog

PagerDuty

OpsGenie

Terraform

Helm

Cloud Monitoring

Cloud Armor

Skywalking

Job description

Job Title: Senior DevOps Site Reliability Engineer (SRE)

Location: Hyderabad & Ahmedabad

Employment Type: Full-Time

Work Model - 3 Days from office

Job Overview

Dynamic, motivated individuals deliver exceptional solutions for the production resiliency of the systems. The role incorporates aspects of software engineering and operations, DevOps skills to come up with efficient ways of managing and operating applications. The role will require a high level of responsibility and accountability to deliver technical solutions.

Summary

As a Senior SRE, you will ensure platform reliability, incident management, and performance optimization. You'll define SLIs/SLOs, contribute to robust observability practices, and drive proactive reliability engineering across services.

Experience Required

610 years of SRE or infrastructure engineering experience in cloud-native environments.

Mandatory Requirements

• Cloud: GCP (GKE, Load Balancing, VPN, IAM)
• Observability: Prometheus, Grafana, ELK, Datadog
• Containers & Orchestration: Kubernetes, Docker
• Incident Management: On-call, RCA, SLIs/SLOs
• IaC: Terraform, Helm
• Incident Tools: PagerDuty, OpsGenie

Nice to Have

• GCP Monitoring, Skywalking
• Service Mesh, API Gateway
• GCP Spanner, MongoDB (basic)

Scope

• Drive operational excellence and platform resilience
• Reduce MTTR, increase service availability
• Own incident and RCA processes

Roles and Responsibilities

• Define and measure Service Level Indicators (SLIs), Service Level Objectives (SLOs), and manage error budgets across services.
• Lead incident management for critical production issues drive root cause analysis (RCA) and postmortems.
• Create and maintain runbooks and standard operating procedures for high[1]availability services.
• Design and implement observability frameworks using ELK, Prometheus, and Grafana; drive telemetry adoption.
• Coordinate cross-functional war-room sessions during major incidents and maintain response logs.
• Develop and improve automated system recovery, alert suppression, and escalation logic.
• Use GCP tools like GKE, Cloud Monitoring, and Cloud Armor to improve performance and security posture.
• Collaborate with DevOps and Infrastructure teams to build highly available and scalable systems.
• Analyze performance metrics and conduct regular reliability reviews with engineering leads.
• Participate in capacity planning, failover testing, and resilience architecture reviews