Site Reliability Engineer

MiQ; Bengaluru; On-site; INR 3,000,000 - 4,500,000; Full time

Benefits offered by this job

Hybrid work environment

Healthcare benefits

Performance bonuses

Job summary

MiQ in Bengaluru is seeking an Senior SRE to own the health of Sigma, MiQ’s enterprise platform, by building world‑class observability across services and infrastructure. You will design monitoring, alerting, and synthetic checks, partner with product engineering to drive resolution, and strengthen incident response with dashboards, runbooks and on‑call readiness.

Join a global programmatic media partner and collaborate with cross‑functional teams to raise reliability, reduce MTTD/MTTR, and

Qualifications

• 4–8 years of SRE, DevOps, or platform engineering roles.
• Hands-on with Grafana, Prometheus, Datadog, OpenTelemetry.
• Experience setting up synthetic monitoring for critical user journeys.
• Knowledge of SLIs/SLOs, error budgets, alert tuning, and post-incident reviews.
• Experience with Kubernetes (EKS) and AWS.
• Scripting in Python, Bash, or Go; Terraform and CI/CD exposure.
• Performance engineering: load testing, capacity planning, profiling.
• Proactive ownership mindset and strong communication.
• Collaborative with Cloud/DevOps/Security teams.

Responsibilities

• Own the health of Sigma by building observability across services and infra.
• Design and implement monitoring, alerting, and synthetic checks to surface issues.
• Work with Grafana-based stack and AWS/Kubernetes to define SLIs/SLOs.
• Improve release safety with pipelines, progressive delivery, and health gates.
• Automate toil via scripting and infrastructure-as-code.
• Apply AIOps to improve signal quality and reduce manual effort.
• Grow into observability charter and promote best practices.

Skills

Ownership

Observability mindset

Proactive monitoring

Incident management

Team collaboration

Strong communication

Tools

Grafana

Prometheus

Datadog

OpenTelemetry

Loki

Tempo

AWS

Kubernetes (EKS)

Terraform

CI/CD pipelines

Python

Bash

Go

k6

JMeter

Locust

Job description

Role: Senior SRE

Location: Bengaluru

We’re MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we’re all united in the vision to lead the programmatic industry and make it better.

Job Description

As an Senior SRE in our Engineering department, you'll have the chance to own the health of Sigma, MiQ’s enterprise platform, by building world‑class observability across its services and infrastructure. Your responsibilities will include designing and implementing monitoring, alerting, and synthetic checks that surface application errors, performance regressions, and infrastructure issues before our users notice them, working with product engineering teams to drive resolution, and building dashboards and runbooks while strengthening incident response practices and on‑call readiness.

Responsibilities

• Own the health of Sigma, MiQ’s enterprise platform, by building world‑class observability across its services and infrastructure.
• Design and implement monitoring, alerting, and synthetic checks that proactively surface application errors, performance regressions, and infrastructure issues before our users notice them and partner with product engineering teams to drive them to resolution.
• Work hands‑on with our Grafana‑based observability stack (metrics, logs, traces, and synthetic monitoring) and our AWS/Kubernetes (EKS) environment to define meaningful SLIs and SLOs, reduce alert noise, build actionable dashboards and runbooks, and strengthen incident response practices including on‑call readiness.
• Improve release safety and platform stability by designing and optimizing release pipelines, enabling progressive delivery, and implementing health gates, automated deployment analysis, and feature‑flag rollbacks to detect issues early and minimize user impact.
• Bring a performance engineering mindset – load testing, capacity analysis, latency and resource profiling – and automate away toil through scripting and infrastructure‑as‑code.
• Accelerate SRE maturity by applying AIOps capabilities to improve signal quality, speed up detection and diagnosis, and reduce manual operational effort.
• Over time, grow into owning the observability charter for the platform, setting standards and evangelizing best practices across engineering teams.

Qualifications

• 4 – 8 years of experience in Site Reliability Engineering, DevOps, or platform/production engineering roles supporting customer‑facing systems.
• Hands‑on experience with observability tooling – Grafana, Prometheus, Datadog, and log/trace aggregation (e.g., Loki, Tempo, OpenTelemetry) – covering metrics, logs, traces, and events.
• Experience setting up synthetic monitoring (API and browser checks) to validate critical user journeys and catch failures proactively.
• Deep knowledge of SRE fundamentals: SLIs/SLOs, error budgets, golden signals, alert tuning and noise reduction, and blameless post‑incident reviews.
• Solid experience operating workloads on Kubernetes (ideally EKS) and AWS – comfortable debugging issues across the application, container, and infrastructure layers.
• Strong scripting and automation skills in Python, Bash, or Go, with exposure to infrastructure‑as‑code (e.g., Terraform) and CI/CD pipelines.
• A performance engineering orientation: load/stress testing (e.g., k6, JMeter, Locust), capacity planning, and profiling latency, throughput, and resource bottlenecks.
• Familiarity with leveraging AIOps capabilities to advance SRE maturity and drive innovation.
• Experience contributing to incident management – triage, escalation, communication, and post‑mortems – and helping set up or improve on‑call processes and rotations.
• A proactive, ownership‑driven mindset: identify problems from telemetry before they’re reported and follow through with the teams who need to fix them.
• Clear written and verbal communication – turn noisy signals into crisp findings, runbooks, and recommendations for engineering teams.
• Strong collaboration abilities to work effectively alongside peer Platform teams, such as Cloud, DevOps, and Security.

Stakeholders

Key stakeholders include the DevOps & Cloud team, Sigma product engineering teams, Tech Leads across Engineering, and engineering leadership who rely on reliability and performance insights to make informed decisions.

Impact

You will be the engineer who makes reliability visible and actionable for MiQ’s flagship platform. You’ll build the observability foundations that let teams detect and resolve errors, performance degradations, and infrastructure issues before they impact users, reduce mean time to detection and resolution, cut alert fatigue, and raise the bar on incident response and on‑call readiness. As you grow, you’ll own the observability charter: defining standards, introducing new tooling and practices where appropriate, and evangelizing a proactive reliability culture across engineering.

Benefits

• A hybrid work environment
• New hire orientation with job‑specific onboarding and training
• Internal and global mobility opportunities
• Competitive healthcare benefits
• Bonus and performance incentives
• Generous annual PTO, paid parental leave, and two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives
• Employee resource groups designed to connect people across all MiQ regions, drive action, and support our communities

Values

• We do what we love – Passion
• We figure it out – Determination
• We anticipate the unexpected – Agility
• We always unite – Unite
• We dare to be unconventional – Courage

Apply today!

Equal Opportunity Employer

Equal Opportunity Employer