Showroom Sales Staff

Lenskart; New Delhi; On-site; INR 167,000 - 246,000; Full time

Job summary

Lenskart in Delhi is seeking a proactive Store Associate to greet customers, assist them through the shopping journey, and clearly share product features and benefits. You will explain services and help build trust and loyalty.

You will also handle inventory duties, daily counts, receiving bulk shipments, replenishment of displays, and cash/card reconciliation. You’ll ensure on-time delivery and keep the store clean and organized, following SOPs and VM guidelines.

Responsibilities

• Meet & Greet the customers
• Assisting customers throughout the shopping journey
• Sharing product features & benefit with the customers
• Explaining services , building trust & loyalty
• Resolving Customers queries pre & post Sale
• Ensure product delivery to the customer on time
• Receive feedback from the customer on services & product
• Daily quick count of all the PIDs available in the store
• Receive bulk shipment , physical count & mark receive in the system on daily basis
• Daily replenishment to fill the display gap
• Check the bad inventory /damage product & keep it on designated place
• Ensure daily handover & receiving product from VRX through HOP app
• Highlight inventory mismatch /discrepancy to the Store Manager
• Following the VM guidelines
• Maintain cleanliness & hygiene in the store
• Update all the SOPs file on daily basis
• Reconcile daily cash & card sale

Job description

Key Responsibilities

Customer Services

• Meet & Greet the customers


• Assisting customers throughout the shopping journey


• Sharing product features & benefit with the customers


• Explaining services , building trust & loyalty


• Resolving Customers queries pre & post Sale


• Ensure product delivery to the customer on time


• Receive feedback from the customer on services & product

Inventory Management

• Daily quick count of all the PIDs available in the store


• Receive bulk shipment , physical count & mark receive in the system on daily basis


• Daily replenishment to fill the display gap


• Check the bad inventory /damage product & keep it on designated place


• Ensure daily handover & receiving product from VRX through HOP app


• Highlight inventory mismatch /discrepancy to the Store Manager

Operational Process

• Following the VM guidelines


• Maintain cleanliness & hygiene in the store


• Update all the SOPs file on daily basis


• Reconcile daily cash & card sale