Showroom Sales Staff

Lenskart; Belagavi District; On-site; INR 180,000 - 240,000; Full time

Job summary

Lenskart in Belagavi is hiring for a Store Associate to welcome customers, guide them through the shopping journey and explain product features. You will manage inventory, maintain store standards, and ensure smooth daily operations including cash/card reconciliation.

The role emphasizes customer service, accuracy in stock levels, and adherence to SOPs in a fast-paced retail environment. Join a dynamic team at a busy Lenskart store and contribute to a seamless shopping experience for every

Qualifications

• Customer service experience preferred.
• Ability to assist customers throughout the shopping journey.
• Strong communication and product feature explanation.
• Attention to detail for inventory and SOPs.

Responsibilities

• Meet & greet customers and assist throughout shopping.
• Explain product features and benefits to customers.
• Provide service explanations to build trust and loyalty.
• Resolve customer queries pre- and post-sale.
• Ensure on-time delivery of products to customers.
• Receive customer feedback on services and products.
• Do daily quick counts of PIDs and inventory checks.
• Reconcile daily cash and card sales.
• Maintain cleanliness and follow VM guidelines.

Skills

Customer service

Inventory management

Communication

Job description

Key Responsibilities

Customer Services

• Meet & Greet the customers


• Assisting customers throughout the shopping journey


• Sharing product features & benefit with the customers


• Explaining services , building trust & loyalty


• Resolving Customers queries pre & post Sale


• Ensure product delivery to the customer on time


• Receive feedback from the customer on services & product

Inventory Management

• Daily quick count of all the PIDs available in the store


• Receive bulk shipment , physical count & mark receive in the system on daily basis


• Daily replenishment to fill the display gap


• Check the bad inventory /damage product & keep it on designated place


• Ensure daily handover & receiving product from VRX through HOP app


• Highlight inventory mismatch /discrepancy to the Store Manager

Operational Process

• Following the VM guidelines


• Maintain cleanliness & hygiene in the store


• Update all the SOPs file on daily basis


• Reconcile daily cash & card sale