Showroom Sales Staff

Lenskart; Delhi; Vor Ort; INR 180.000 - 240.000; Vollzeit

Zusammenfassung

Lenskart in Delhi is seeking a store associate to welcome customers, assist them through the shopping journey, and share product features and benefits to help them make informed choices. You will support inventory management, perform daily counts, process shipments, replenish displays, and ensure accuracy in the POS system, contributing to a smooth in-store experience.

Adhering to store SOPs, maintaining cleanliness, reconciling sales, and delivering friendly service to build trust and loyalty

Aufgaben

• Meet and greet customers and assist them through their shopping journey.
• Explain product features and benefits to help customers make informed choices and build trust.
• Resolve customer queries pre- and post-sale and ensure timely product delivery while gathering feedback.

Jobbeschreibung

Key Responsibilities

Customer Services

• Meet & Greet the customers
• Assisting customers throughout the shopping journey
• Sharing product features & benefit with the customers
• Explaining services , building trust & loyalty
• Resolving Customers queries pre & post Sale
• Ensure product delivery to the customer on time
• Receive feedback from the customer on services & product

Inventory Management

• Daily quick count of all the PIDs available in the store
• Receive bulk shipment , physical count & mark receive in the system on daily basis
• Daily replenishment to fill the display gap
• Check the bad inventory /damage product & keep it on designated place
• Ensure daily handover & receiving product from VRX through HOP app
• Highlight inventory mismatch /discrepancy to the Store Manager

Operational Process

• Following the VM guidelines
• Maintain cleanliness & hygiene in the store
• Update all the SOPs file on daily basis
• Reconcile daily cash & card sale