Showroom Sales Incharge

Bestsellers Cochin; Kollam; On-site; INR 300,000 - 600,000; Full time

Job summary

Bestsellers Cochin is seeking a dynamic Showroom In-Charge to independently manage operations at the Faber Platinum Studio. This role oversees the complete customer journey from lead generation to sales closure, maintaining premium store standards.

The position suits professionals with experience in premium lifestyle retail, modular kitchens, appliances, or interior showrooms, operating as a single-manpower role. It is an on-site, full-time opportunity.

Qualifications

• Prior experience in premium lifestyle retail or premium showrooms.
• Single-manpower role suited for self-driven professionals.
• Ability to manage showroom operations and present products effectively.

Responsibilities

• Drive Sales & Customer Experience across the showroom.
• Handle walk-in and referred customers with professionalism and product knowledge.
• Understand customer needs and provide tailored product presentations and demonstrations.
• Convert inquiries into sales through negotiation and closing skills.
• Maintain follow-ups and post-sales engagement for customer satisfaction.
• Manage daily showroom operations including inventory, displays, and cleanliness.
• Ensure adherence to brand guidelines for premium customer experience.
• Coordinate with backend team for order processing, installations, and after-sales support.
• Maintain leads/CRM records and generate sales reports; liaise with regional teams.

Skills

Sales & Customer Experience

Negotiation

Product Demonstrations

CRM / POS proficiency

Tools

CRM software

POS systems

Job description

About the Role:

We are looking for a dynamic and self-driven Showroom In-Charge to independently manage operations at our Faber Platinum Studio. This role involves overseeing the complete customer journeyfrom lead generation to sales closurewhile ensuring the showroom reflects the brands premium standards at all times.

This is a single-manpower role, ideal for professionals with prior experience in premium lifestyle retail, modular kitchens, appliances, or interior showrooms.

Key Responsibilities:

• Sales & Customer Experience
• Handle walk-in and referred customers with professionalism and product knowledge
• Understand customer needs and provide tailored product presentations and demonstrations
• Convert inquiries into successful sales through effective negotiation and closing skills
• Maintain strong follow-ups and post-sales engagement to ensure customer satisfaction

Showroom Management

• Manage daily showroom operations, including inventory, product displays, and cleanliness
• Maintain brand guidelines and ensure a premium customer experience
• Coordinate with the backend team for order processing, installations, and after-sales support

Reporting & Coordination

• Maintain accurate records of leads, customer interactions, and sales via CRM and POS systems

• Generate daily/weekly sales reports and share performance metrics with management
• Liaise with regional teams for stock updates, marketing initiatives, and training requirements

Technical & Product Knowledge

• Acquire and maintain a strong understanding of Faber's kitchen appliances and modular kitchen solutions
• Be able to demonstrate key features and benefits effectively to clients