Ships Agency Operations Executive

Wilhelmsen Ship Management; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Wilhelmsen Ship Management invites applications for a Ships Agency Executive based in Navi Mumbai. You will manage port calls, coordinate agency and husbandry services, and interact with shipping lines, terminals and authorities.

The role requires a graduation degree and 3–5 years in ships agency operations, with strong communication, planning and cost-awareness. Candidates must conform to safety and regulatory standards and work under pressure.

Qualifications

• Graduation Degree in any stream and 3–5 years of relevant ships agency operations experience.

Responsibilities

• Attend and board vessels as required and as directed by Manager, per customer requirements.
• Coordinate port calls including Full Agency and Husbandry services with understanding of port, customs, PHO, and immigration procedures.
• Advise on selection of contractors and submission of quotations as required.
• Ensure compliance with Ship Agency processes, standards and WASP usage.
• Ensure mandatory use of WASP as reporting tool per SOP.
• Monitor vessel attendance and follow up on enquiries.
• Manage pre-funding and authority levels before port calls; adjust as needed.
• Maintain vessel files and real-time updates in transactional systems.
• Ensure proactive communication at all times.
• Report leads, opportunities and port updates to Manager.
• Monitor and record port call expenses.
• Cash-in-Transit as per procedure.
• Follow up and approve supplier invoices.
• Ensure cost-effective vessel operations.
• Comply with WPS standards when in ports/onboard vessels.
• Provide input to improve operational and cost efficiency of port calls.

Skills

Excellent communication skills

Process and system understanding

Self-motivated and result orientated

Proactive and anticipates issues

Able to work under pressure

Problem solving

Plan and direct operation

Familiar with Port & local Authorities

WASP system familiarity

Stakeholder communication

Education

Graduation Degree

Tools

WASP

Job description

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

We are looking for a Ships Agency Executive to join our company.

In Wilhelmsen Port Services (WPS), we provide our customers with peace of mind while we handle their cargo, their vessels and their crew. We handle 75,000 port calls per year, which means that every 7 minutes, anywhere around the world, we send a ship safely out to sea again to fulfil its purpose. We match local expertise with strict global standards, making sure we consistently make our customers port calls as efficient and safe as possible.

Who you are:

You are required to have a Graduation Degree in any stream and a minimum 3 to 5 years of relevant working experience in ships agency operations.

Required experience and skills:

• Excellent communication skills written and verbal.
• Process and system understanding.
• Self-motivated and result orientated.
• Proactive and possesses ability to anticipate issue to facilitate preventive measures.
• Able to work under pressure.
• Problem solving skills with ability to make fast and sound judgement.
• Able to effectively plan and direct an operation without compromising on safety to personnel and vessel.
• Familiar with Port & local Authorities regulations, procedures and governing tariffs.
• Ability to use and adapt to the company s systems and tools
• Ability to communicate effectively with stakeholders and internal teams.

What you will be doing:

• Attend and board vessels as required and as directed by respective Manager, in accordance with customer requirements.
• Coordinate assigned port calls effectively, including Full Agency and Husbandry services, with a sound understanding of port, customs, Port Health Organisation (PHO), and immigration clearance procedures. Support maritime logistics-related formalities and activities, including coordination with shipping lines and terminal operators, as required.
• Advice on selection of contractors for goods and services provided to principals, including submission of competitive quotations, as required.
• Ensure compliance with Ships Agency processes, standards and procedures, including correct use of the operating system (WASP).
• Ensure mandatory use of operating system as reporting tool in compliance with the SOP.
• Ensure proper monitoring of the vessel and attendance to any follow up enquiries.
• Ensure correct amount of pre-funding are received or the correct level of authority has approved any deviation, prior to performing the Port Call. Same to be ensured when additional funding required prior vessel s sailing.
• Establish and maintain vessel s files and ensure that all transactional systems are updated real time.
• Ensure proactive, efficient, and timely communication at all times.
• Report leads, business opportunities and relevant port updates observed to Manager.
• Monitor and record expenses that arises during vessels port call.
• Ensure Cash-in-Transit (Cash to Master) as per WPS procedure.
• Proactively follow up, check and approve supplier s invoices.
• Ensure cost effectively Vessel Operations.
• Comply with WPS Standards when working in ports/onboard vessels.
• Provide input to improve the operational and cost efficiency of the port call

Work location: Navi Mumbai

Please note: As part of the application process, you may be subject to reference and additional background checks

#WPS

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.