Shift Manager; Mars Petcare; Hyderabad

Mars, Incorporated and its Affiliates; Hyderabad; On-site; INR 1,200,000 - 1,600,000; Full time

Job summary

Mars, Incorporated and its Affiliates in Hyderabad seeks a seasoned Shift Leader for daily operations in a packaging line. You will own the shift, drive safety, quality, and cost targets, and maintain GMP/HACCP adherence.

You will lead a 10–12 person team, coordinate with maintenance and quality, and push for lean improvements using standard work, 5S, and PDCA methodologies.

Qualifications

• Bachelor’s degree in Engineering (Mechanical, Electrical, Industrial, or Production) or related field.
• 7–10 years of manufacturing experience (Food or Pharma).
• Minimum of 3 years direct people management or shift leadership experience.
• Lean, TPM experience preferred on the shop floor.
• Good knowledge of food safety standards (ISO 22000, HACCP, GMP).
• Excellent verbal and written communication in English and local languages; MS Excel and data entry proficiency.

Responsibilities

• Shift Delivery: Lead the shift operations to execute the production plan on time and in full, optimizing line speed and aiming to maintain OEE.
• FMOS Governance: Serve as the primary floor leader for daily meetings and track hourly performance metrics.
• Deviation Management: Flag operational deviations, make line adjustments, escalate to Maintenance/Plant Manager.
• Daily Management System: Lead DMS for the plant.
• Zero‑Incident Culture: Enforce safety first, conduct DSCs, SCWs, and SAC protocols.
• Q&FS Compliance: Enforce hygiene, GMP-GHP, HACCP; isolate non‑conforming packaging batches.
• Audit Readiness: Keep packaging floor audit-ready for ISO, FSSC, QiD.

Skills

People management

Quality control

Lean manufacturing

Communication skills

MS Excel

Data entry

Education

Bachelor’s degree in Engineering (Mechanical, Electrical, Industrial, or Production)

Tools

MS Excel

5S

PDCA

Job description

Job Description:

Job Responsibilities

Daily Operations & FMOS Pillar

• Shift Delivery: Lead the shift operations to execute the production plan on time and in full, optimizing line speed and aiming to maintain an Overall Equipment Effectiveness. Deliver all Safety, Quality and Cost parameters as per the plans.

• FMOS Governance: Serve as the primary floor leader for daily meetings (CP2 and CP3). Own shift handovers, maintain physical/digital visual boards, and track hourly performance metrics.

• Deviation Management: Rapidly flag operational or performance deviations, implement immediate line adjustments, and elevate system technical blocks to the Maintenance Manager and Plant Manager.

• Daily Management System: Lead DMS for the plant.

• Zero‑Incident Culture: Drive a rigorous safety‑first environment on the floor. Personally execute Daily Safety Confirmations (DSC), lead Safety Conversation Walks (SCW), and enforce Stop‑Assess‑Control (SAC) protocols.

• Q&FS Compliance: Enforce strict hygiene, GMP-GHP, and HACCP rules. Immediately isolate and block non‑conforming packaging batches to ensure zero defective products reach the market.

• Audit Readiness: Maintain the packaging floor in a constant "audit‑ready" state for external and internal reviews (ISO, FSSC, QiD).

Quality ( Quality pillar)

• Q&FS Compliance: Enforce strict hygiene, GMP-GHP, and HACCP rules. Immediately isolate and block non‑conforming packaging batches to ensure zero defective products reach the market.

• Ensure execution of quality control & Standard Runing condition compliance by operators to deliver Finish Good products Right first time

• In case of deviation: pb solving/root cause analysis

• Apply Quality std in case of blocked products

• Hygiene measures to be implemented.

Line Ownership & Autonomous Maintenance (AM)

• Equipment Ownership: Coach shift operators to treat the single packaging line as their own asset, fostering high levels of pride and care on the floor.

• CIL Standards & Centerlines: Supervise and verify the execution of daily Clean‑Inspect‑Lubricate (CIL) schedules and strictly monitor equipment Centerlines.

• Abnormality Handling: Establish rapid Abnormality Handling (AH) routines to detect, tag, and resolve minor technical or material defects before they cause critical line breakdowns.

Problem Solving & Focused Improvement (FI)

• Loss Analysis: Track and analyze packaging floor losses (unplanned downtime, minor stops, material scrap) to prioritize improvement opportunities.

• Operator Troubleshooting: Train and lead shift operators in using basic problem‑solving methodologies (5-Whys, PDCA, Fishbone) to eliminate chronic line bottlenecks.

• CI Collaboration: Work closely with the Site Maintenance team to implement localized engineering, efficiency‑boosting, and 5S improvement projects.

• Waste control & optimization Ensure the waste % are as per targets.

People Management, Education & Training (E&T)

• Shift Leadership: Directly lead, roster, and manage a team of 10‑12 operators and technicians, managing working hours, overtime, and absenteeism.

• Capability Development: Actively build operator capability using Step‑up‑Cards to develop a multi‑skilled shift workforce. Actively check individual performance to adapt training plan

• Knowledge Capture: Document and transfer on‑the‑floor technical skills through the creation and use of One‑Point Lessons (OPLs) and SOP

• Performance Culture: Conduct honest Performance Development Reviews (PDPs) and drive daily performance accountability using Individual Business Objective (IBO) cards.

Job Specifications/Qualifications

• Bachelor’s degree in Engineering (Mechanical, Electrical, Industrial, or Production) or a related technical/supply chain field.

• 7 to 10 years of manufacturing experience (Food or Pharma)

• Minimum of 3 years of direct people management or shift leadership experience.

• Highly Preferred: Practical experience implementing or sustaining Lean, TPM, or TPM frameworks on the shopfloor.

• Preferred: Good working knowledge of food safety standards (ISO 22000, HACCP, GMP).

• Excellent verbal and written communication in English and local languages. Proficient in MS Excel and operational data entry.