SFDC Admin Technical | B2B | Vadodara CC

Darwinbox Digital Solutions Pvt. Ltd.; Vadodara; On-site; INR 420,000 - 660,000; Full time

Job summary

Darwinbox Digital Solutions Pvt. Ltd. in Vadodara, India is seeking a Salesforce Administrator with 3–5 years of experience in business analysis and sales processes. You will work with business leaders and SMEs to gather requirements, configure Salesforce, and document the solution.

You will conduct user acceptance testing, provide end-user training, and serve as a liaison between business and technology. Strong communication, documentation, and project management skills are essential.

Qualifications

• Must be a Graduate/Post-Graduate with Minimum 3-5 years of previous business analyst experience developing detailed business & functional requirements.
• Work experience in Sales related function with understanding of Sales processes.
• Conducting User Acceptance Testing and enduser training.

Responsibilities

• Explain the BusinessNeed to developer
• Follow up on improvement
• Salesforce Admin
• Report and Dashboard
• Sales Team Hierarchy and their Target update
• Salesforce Admin

Education

Graduate or Post-Graduate

Tools

Salesforce

Job description

STAFF

Job Description

Reports to

Prakash Rao

The SalesForce admin willwork closely with business team leaders & subject matter experts in development,enhancement, documenting business requirements, training materials andconducting user acceptance testing for the developments. Acting as a liaisonbetween business and technology, creative problem solving, impeccablecommunication and attention to detail are key skills expected in this role.This individual will also be responsible for point and click administrationand configuration of key systems.

• Must be a Graduate/Post-Graduate withMinimum 3-5 years of previous business analyst experience developing detailedbusiness & functional requirements / Work experience in Sales relatedfunction with understanding of Sales processes
• Conducting User Acceptance Testing and enduser training

Industry preferred : Manufacturing, Wires,Cables, Consumer durables

Additional skill

Salesforce lighting web applicationdevelopment - objects, fields, flow, triggers, formula and process

• Must have excellent problem solving,documentation and communication skills
• Excellent project management skills and apositive attitude
• Demonstrated ability to meet deadlines,handle and prioritize simultaneous requests, and manage laterally and upwards
• Creative and analytical thinker with strongproblem-solving skills
• Must demonstrate exceptional verbal andwritten communication skills
• Ability to critically evaluate informationgathered from multiple sources, reconcile conflicts, decompose high-levelinformation into details, abstract up from low-level information to a generalunderstanding, and distinguish user requests from the underlying true needs
• Ability to assess the impact of newrequirements on Salesforce.com and all upstream and downstream applications,systems and processes

Accountabilities

Authorities

• Explain the BusinessNeed to developer
• Follow up onimprovement
• Salesforce Admin

Onboarding

• Report andDashboard
• Sales Team Hierarchyand their Target update
• Salesforce Admin

Regional SPOC

• Primary point ofcontact for Sales all an Region
• Sales supportteam issue resolution
• Bug andenhancement resolution
• Business requirementand analysis and documentation