Mid-Level SFDC Business Analyst / Developer

AagatiServe Pvt Ltd; Gurugram District; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

AagatiServe Pvt Ltd. in Gurugram invites applications for a mid-level SFDC Business Analyst/Developer. You’ll bridge business needs and technical SFDC solutions, gathering requirements and hands-on development with Apex, LWC, and declarative tools.

The role is hybrid, requiring collaboration across teams to drive digital transformation and automation on the Salesforce platform, with emphasis on quality documentation and Agile practices.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or related field.
• 5-8 years of Salesforce experience as BA/Dev/Techno-Functional Consultant.
• Proven Salesforce development experience: Apex, Visualforce, LWC, Aura, SOQL/SOSL.
• Strong requirements gathering and business process Mapping skills.
• Experience with Salesforce configuration and security controls.
• Knowledge of Sales Cloud and Service Cloud.

Responsibilities

• Gather and analyze business requirements from stakeholders and translate into technical specs for Salesforce.
• Design, develop, and implement Salesforce solutions using Apex, Visualforce, LWC, Aura, and SOQL/SOSL.
• Perform Salesforce configuration: objects, fields, workflows, flows, validation rules, security.
• Map business processes and identify opportunities for automation within Salesforce.
• Collaborate with cross-functional teams to ensure successful delivery.
• Write user stories, acceptance criteria, and technical documentation.
• Provide ongoing support and enhancements for Salesforce apps.
• Participate in Agile/Scrum ceremonies and sprint planning.
• Assist in integrating Salesforce with external systems via REST/SOAP APIs.

Skills

Salesforce development

Requirements gathering

Business process mapping

Stakeholder management

Agile/Scrum

Education

Bachelor's degree in CS/related field

Tools

Jira

Confluence

Job description

Mid-Level SFDC Business Analyst / Developer

Job Description

Join our innovative team where we leverage cutting-edge technology to solve complex business challenges and drive digital transformation. We foster a collaborative environment that encourages growth, learning, and impactful contributions.

We are seeking a versatile Mid-Level Salesforce (SFDC) Business Analyst and Developer to join our team in Gurugram. In this hybrid role, you will bridge the gap between business requirements and technical solutions on the Salesforce platform. You will be responsible for gathering requirements, analyzing business processes, and hands‑on developing custom solutions using Apex, Lightning Web Components (LWC), and declarative tools to drive business value.

• *Responsibilities:**
• Gather and analyze business requirements from stakeholders, translating them into clear and actionable technical specifications for the Salesforce platform.
• Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC), Aura Components, and SOQL/SOSL.
• Perform Salesforce configuration tasks, including creating custom objects, fields, workflows, process builders, flows, validation rules, and managing security controls.
• Conduct business process mapping and identify opportunities for optimization and automation within Salesforce.
• Collaborate with cross-functional teams to ensure successful project delivery and alignment with business objectives.
• Write comprehensive user stories, acceptance criteria, and technical documentation to support development and maintenance efforts.
• Provide ongoing support, maintenance, and enhancements for existing Salesforce applications.
• Participate in Agile/Scrum ceremonies, contributing to sprint planning, daily stand-ups, and retrospectives.
• Assist in integrating Salesforce with external systems using REST/SOAP APIs when required.
• *Qualifications:**
• *Required:**
• Bachelor's degree in Computer Science, Business Administration, Information Systems, or a related field.
• 5-8 years of experience working on the Salesforce platform as a Business Analyst, Developer, or Techno‑Functional Consultant.
• Proven expertise in Salesforce Development, including Apex, Visualforce, Lightning Web Components (LWC), Aura Components, and SOQL/SOSL.
• Strong experience in requirements gathering, business process mapping, and translating business needs into technical specifications.
• Hands‑on experience with Salesforce configuration, including custom objects, workflows, process builder, flows, validation rules, and security controls.
• Solid understanding of Sales Cloud, Service Cloud, and the overall Salesforce ecosystem.
• Ability to write comprehensive user stories, acceptance criteria, and technical documentation.
• Excellent communication, interpersonal, and stakeholder management skills.
• *Preferred:**
• Salesforce Certifications (e.g., Salesforce Certified Administrator, Platform Developer I/II, Business Analyst).
• Experience with Agile/Scrum methodologies and tools like Jira or Confluence.
• Familiarity with integrating Salesforce with external systems using REST/SOAP APIs.