Settlement Services Associate

Altisource; Bengaluru; On-site; INR 600,000 - 800,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Wellness programs

26 paid days off per year

Paid holidays

Job summary

Altisource in Bengaluru is seeking an Associate, Settlement Services to work directly with US leadership on title and settlement processes in mortgage/real estate transactions. You read search documents, paraphrase title matters, and provide status updates to stakeholders while ensuring accuracy.

You will interact with multiple parties, maintain high-quality output, and escalate when needed. Freshers with strong communication are welcome; mortgage/settlement background preferred.

Qualifications

• Minimum 1 to 2 year of experience with international voice experience (preferably in Mortgage or Insurance industry)
• Freshers with excellent verbal and written communication can also be considered
• Need all candidates to go through Versant test
• Critical Requirements: Mortgage or Settlement background
• Good communication skills
• Ability to speak in a neutral/American accent
• Worked in an international voice process serving US customers
• Clear Versant test with 55 as qualification score

Responsibilities

• Be a single point of contact for the buyer/ lender and other stakeholders for the transaction with respect to work related to the Title/Settlement services
• Need to read search documents and paraphrase title and other title commitment related matters
• Support the Title/Settlement Services process, including providing required status/information to all the stakeholders involved in the transaction and answering questions about the property
• Interact effectively with multiple stakeholders involved in the transaction
• Should be capable of producing error free work consistently
• Maintain 100% quality yield
• Should be a fluent English speaker
• Meet the output HRDs set by the business unit for the process
• Research top priority items by providing detail investigation of complaints and disputes
• Ability to discern matters that require escalation to Supervisor
• Timely completion of all work assignments and projects
• Maintain strong team alliance, ability to work with co-workers to meet and achieve team and department goals

Skills

Verbal communication

Written communication

American accent

Mortgage/Settlement background

Job description

Associate, Settlement Services

Company Description Are you up to the challenge of working directly with the Executive leadership of a US NASDAQ company on developing and organizing the financial strategy for different lines of business? If yes, keep reading! At Altisource (NASDAQ: ASPS) we build world-class technologies and services for the mortgage and real estate industry and are well poised to help revolutionize how homes are bought, sold, and managed. In the US, we partner with 7 out of the top 10 mortgage servicers, operate one of the top three real estate auction websites, and manage a cooperative which represents a 15%+ market share of the $1.8tn US Originations market. Our Innovation Starts with YOU! Altisource’s Vision to drive innovation that powers the mortgage and real estate lifecycle is made possible by an inclusive culture that celebrates the diverse voices of our employees. We believe that diversity in gender, age, religion, ethnicity, sexual orientation, identity, physical ability, neurodiversity, socioeconomic background, and experience, fosters creativity, challenges groupthink, and makes our Company stronger. At Altisource, anyone can prosper and have a positive impact on our path toward success, irrespective of their background. We are committed to fair and impartial hiring, training, and growth opportunities. We also provide employee training to help foster their ability to work with one another in an inclusive manner. Altisource is an Equal Opportunity Employer, and our employment decisions are based on merit, qualifications, and business needs.

Key Duties & Responsibilities

• Be a single point of contact for the buyer/ lender and other stakeholders for the transaction with respect to work related to the Title/Settlement services
• Need to read search documents and paraphrase title and other title commitment related matters
• Support the Title/Settlement Services process, including providing required status/information to all the stakeholders involved in the transaction and answering questions about the property
• Interact effectively with multiple stakeholders involved in the transaction
• Should be capable of producing error free work consistently
• Maintain 100% quality yield
• Should be a fluent English speaker
• Meet the output HRDs set by the business unit for the process
• Research top priority items by providing detail investigation of complaints and disputes
• Ability to discern matters that require escalation to Supervisor
• Timely completion of all work assignments and projects
• Maintain strong team alliance, ability to work with co-workers to meet and achieve team and department goals

Qualifications

• Minimum 1 to 2 year of experience with international voice experience (preferably in Mortgage or Insurance industry)
• Freshers with excellent verbal and written communication can also be considered
• Need all candidates to go through Versant test
• Critical Requirements: Mortgage or Settlement background
• Good communication skills
• Ability to speak in a neutral/American accent
• Worked in an international voice process serving US customers
• Clear Versant test with 55 as qualification score

Working at Altisource Advantages

• Prosperity Competitive salary based on your experience and skills – we believe the top talent deserves the top rupee
• Good Health Comprehensive insurance plans ;- Medical insurance for employees and family, Personal Accident Benefit and Life Insurance for employees
• Wellness Programs – Onsite doctor support, Psychologist, Counselor , Onsite health checkup camps etc.
• And Happiness 10 paid holidays, plus 26 paid days off per year
• Lots of employee engagement activities both offsite (examples include cricket/football games and annual company celebrations) and onsite (examples include office stress buster events and quarterly Living our Values celebrations)
• Opportunities to join our community service initiatives, including Habitat for Humanity

We are an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Experience Level Mid Level