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Altisource in Bengaluru, India seeks an entry-level valuation support associate to serve as a single point of contact for appraisers and brokers. You will handle documents, respond to inquiries, and ensure timely, accurate updates across stakeholders.
Strong written and verbal English, attention to detail, and a quick typing speed are essential. This role emphasizes meeting output targets and maintaining quality across the valuation process.
Altisource (NASDAQ: ASPS) builds world-class technologies and services for the mortgage and real estate industry, partnered with 7 out of the top 10 mortgage servicers, operates one of the top three real estate auction websites, and manages a cooperative representing a 15%+ market share of the $1.8tn US Originations market.
Our Innovation Starts with YOU! Altisource’s vision to drive innovation that powers the mortgage and real estate lifecycle is made possible by an inclusive culture that celebrates the diverse voices of our employees. We believe that diversity in gender, age, religion, ethnicity, sexual orientation, identity, physical ability, neurodiversity, socioeconomic background, and experience foster creativity, challenges groupthink, and makes our Company stronger. At Altisource, anyone can prosper and have a positive impact on our path toward success, irrespective of their background. We are committed to fair and impartial hiring, training, and growth opportunities. We also provide employee training to help foster their ability to work with one another in an inclusive manner. Altisource is an Equal Opportunity Employer, and our employment decisions are based on merit, qualifications, and business needs.
Be a single point of contact for the Appraiser/ Brokers and other stakeholders for the placement and follow-up related transaction with respect to work related to the Valuation services.
Need to get valuation related documents from vendors and appraisers.
Inbound/Outbound call/email support to vendors and appraisers, including providing required status/information to all the stakeholders involved in the transaction and answering questions about the property.
Documentation on property related details and calls.
Interact effectively with multiple stakeholders involved in the transaction.
Should be capable of producing error free work consistently.
Maintain 100% SLA and quality yield.
Should be a fluent English speaker.
Meet the output HRDs set by the business unit for the process.
Research top priority items by providing detailed investigation of complaints and disputes received from internal and external stakeholders.
Ability to discern matters that require escalation to Supervisor.
Timely completion of all work assignments and projects.
Maintain strong team alliance, ability to work with co-workers to meet and achieve team and department goals.
Experience Level: Entry Level