Services Support Associate II - ISU - Business Recruiting Coordination - Hyderabad

Deloitte Development LLC; Hyderabad; On-site; INR 400,000 - 700,000; Full time

Job summary

Deloitte Hyderabad is seeking a Coordination Support Analyst to join the Talent Process and Business Support team. You will work with recruiting coordinators, recruiters, candidates and interviewers to schedule interviews, manage data and ensure compliance across the process.

You will support US interview scheduling, update ATS records, assist with background checks and resolve interview-technology issues. You will contribute to maintaining recruiting trackers and drive process improvements.

Qualifications

• Bachelor's degree or equivalent required.
• 1–3 years of recruiting coordination or scheduling experience.
• Experience with MS Excel, PowerPoint, Outlook, and HR databases.
• Experience updating candidate records and maintaining recruiting trackers.
• Experience supporting phone or video interview scheduling in high-volume environments.

Responsibilities

• Support interview scheduling for US recruiting, including phone and video interviews and calendar coordination.
• Update applicant tracking system records to reflect candidate status across the recruiting process.
• Assist with background investigations and other administrative activities related to interview coordination.
• Support issue resolution related to interview technology platforms and escalate items as needed.
• Maintain recruiting trackers and reports and support process improvement projects for the recruiting function.

Skills

Recruiting coordination

Interview scheduling

Data management

Microsoft Excel

PowerPoint

Outlook

Education

Bachelor's degree or equivalent

Tools

Applicant Tracking System

HR databases

Interview platforms

Calendar coordination tools

Job description

The Coordination Support Analyst role is responsible for supporting the experienced hire/campus recruiting process. Working directly with recruiting coordinators, recruiters, candidates, and interviewers to help with various aspects of the recruiting process such as scheduling interviews, rescheduling, compliance review cases, data management and compliance. The Analyst is essential to providing a seamless experience for all those involved activities.

Work you'll do

As a Services Support Associate II, Talent Process and Business Support on the Talent Process and Business Support team, you will be responsible for:

• Supporting interview scheduling for the US recruiting process, including phone and video interviews, candidate availability collection, and interviewer calendar coordination in line with established service levels
• Managing candidate scheduling changes and updating applicant tracking system records to reflect candidate status accurately throughout the recruiting process
• Assisting with background investigation steps and other administrative activities connected to interview coordination
• Supporting issue resolution related to interview technology platforms and escalating items as needed
• Maintaining recruiting trackers and reports and supporting process improvement projects for the recruiting function

The team

At Deloitte, our BRC team is part of the Talent Acquisition under Talent Operations group. It provides support to the lateral & campus hiring across all functions of the US offices and work hand in hand with our stakeholders in managing end-to-end activities for a candidate from interview to on-boarding.

Location: Hyderabad

Shift Timings: 6 PM to 3 AM IST or 9 PM to 6 AM IST

Qualifications

Required:

• Bachelor's degree or equivalent
• 1-3 years of experience in recruiting coordination, interview scheduling, or recruiting support
• Experience using Microsoft Excel, PowerPoint, Access, Word, and Outlook
• Experience using human resources databases, applicant tracking systems, or candidate management systems
• Experience updating candidate records and maintaining recruiting reports or trackers
• Experience supporting phone or video interview scheduling in a high-volume environment

Preferred:

• Experience supporting US experienced hire or campus recruiting processes
• Experience coordinating background investigation activities
• Experience supporting service-level agreement driven processes
• Experience providing technical support for interviewing platforms