ServiceNow VR Specialist

HireFlex; India; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

HireFlex seeks an experienced ServiceNow Specialist to design, implement and continuously improve ServiceNow Vulnerability Response (VR) solutions. The role demands strong hands-on platform expertise and the ability to translate business and security requirements into scalable VR solutions.

You will collaborate with business and security stakeholders, guide development through design, build, test and deployment, and ensure alignment with enterprise standards and best practices.

Qualifications

• Hands-on experience with Vulnerability Response in ServiceNow.
• Strong knowledge of platform architecture, data model and integrations.
• Ability to guide design, build, test and deployment in agile environments.
• Proven stakeholder management and consulting skills.

Responsibilities

• Support end-to-end design and implementation of VR solutions.
• Translate business and security requirements into scalable ServiceNow solutions.
• Provide technical expertise in VR with hands-on configuration.
• Guide development across design, build, testing and deployment.
• Ensure adherence to standards and best practices.
• Support performance optimization and continuous improvement.
• Manage VR configuration, maintenance and enhancements.
• Assist upgrades and ensure compatibility of customizations.
• Stay updated with ServiceNow roadmap and new capabilities.

Skills

ServiceNow VR (Vulnerability Response)

Hands-on ServiceNow platform

ServiceNow architecture

ServiceNow integrations

Performance tuning

Enterprise-scale implementations

Stakeholder management

Agile/Scrum

Distributed development teams

Education

ServiceNow Certified System Administrator (CSA)

ServiceNow Certified Implementation Specialist - Vulnerability Response (CIS-VR)

Job description

Role Overview

We are seeking an experienced ServiceNow Specialist to support the end-to-end design, implementation and continuous improvement of ServiceNow Vulnerability Response (VR) solutions. The role requires strong hands-on platform expertise and the ability to translate business and security requirements into scalable, effective ServiceNow solutions.

Key Responsibilities

• Support the end-to-end design and implementation of ServiceNow Vulnerability Response (VR).
• Work closely with business and security stakeholders to translate requirements into scalable ServiceNow solutions.
• Provide strong functional and technical expertise in the Vulnerability Response module, with hands-on configuration and implementation experience.
• Support platform architecture decisions in line with enterprise standards and ServiceNow best practices. Guide development activities across design, build, testing and deployment phases.
• Ensure adherence to coding standards, governance frameworks and platform best practices.
• Support platform performance optimization, monitoring and continuous improvement.
• Manage VR-related configuration, maintenance and enhancements as business requirements evolve.
• Support ServiceNow upgrades and architectural changes while maintaining compatibility and stability of customizations and integrations.
• Stay current with the ServiceNow roadmap, releases and new capabilities, and recommend relevant improvements.
• Work within Agile delivery practices to support high-quality and timely outcomes.

Required Skills & Expertise

• Strong expertise in ServiceNow Vulnerability Response (VR).
• Strong hands-on ServiceNow platform experience.
• Deep understanding of ServiceNow platform architecture, data model and integrations.
• Hands-on experience with platform performance tuning and optimization.
• Experience with enterprise-scale ServiceNow implementations and upgrades.
• Strong stakeholder management and consulting skills.
• Knowledge of Agile/Scrum methodologies.
• Ability to work effectively with distributed development teams.

Mandatory Certifications

• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Implementation Specialist - Vulnerability Response (CIS-VR)