ServiceNow Vulnerability Response Specialist

QAAgility Technologies; Maharashtra; On-site; INR 2,400,000 - 3,400,000; Full time

Job summary

QAAgility Technologies seeks a ServiceNow Vulnerability Response (VR) Specialist with 8+ years of hands-on experience to design and implement VR solutions for client environments. You will work directly with clients to understand requirements and map vulnerabilities to CMDB data, while configuring remediation workflows and SLAs.

Strong communication and collaboration with stakeholders are essential. Preferred certification in ServiceNow VR/SecOps and experience with enterprise vulnerability

Qualifications

• 8–10 years of ServiceNow VR/SecOps experience.
• Experience implementing vulnerability response and remediation workflows.
• Experience with client communication and workshops.
• Certification in ServiceNow VR/SecOps preferred.

Responsibilities

• Design ServiceNow VR solutions with clients.
• Configure ServiceNow VR, including vulnerability lifecycle, remediation workflows, assignments, SLAs and reporting.
• Integrate with vulnerability management tools such as Tenable, Qualys, Rapid7, Microsoft Defender, etc.
• Collaborate with CMDB, CIs, and asset data for accurate vulnerability-to-CI mapping.
• Support testing, deployment, and post-production issues.

Skills

ServiceNow VR

SecOps implementation

Vulnerability management

REST APIs

CMDB

Client communication

Requirements analysis

Certification (VR/SecOps)

Tools

Tenable

Qualys

Rapid7

Microsoft Defender

Job description

Job Description

ServiceNow Vulnerability Response (VR) Specialist with 8+ years of experience.

ServiceNow Vulnerability Response (VR) Specialist with 8+ years of experience. We are looking for a ServiceNow Vulnerability Response (VR) Specialist with strong hands-on implementation experience and excellent client communication skills.

Key Responsibilities

• Work directly with clients to understand requirements and design appropriate ServiceNow VR solutions.
• Implement and configure ServiceNow Vulnerability Response, including vulnerability lifecycle, remediation workflows, assignments, SLAs, and reporting.
• Implement and troubleshoot integrations with vulnerability management tools such as Tenable, Qualys, Rapid7, Microsoft Defender, etc.
• Work with CMDB, CIs, asset data, and IRE to ensure accurate vulnerability-to-CI mapping.
• Configure/customize ServiceNow components and troubleshoot implementation issues.
• Conduct client workshops, demos, solution discussions, and provide technical recommendations.
• Support testing, deployment, and post-production issues.

Required Skills

• Strong hands-on experience in ServiceNow VR/SecOps implementation.
• Good understanding of vulnerability management processes and tools.
• Experience with ServiceNow integrations and REST APIs.
• Working knowledge of CMDB and ServiceNow platform configuration/development.
• Strong communication skills and confidence in working directly with clients.
• Ability to independently analyze requirements and deliver solutions.
• Preferred : ServiceNow VR/SecOps certification and experience with enterprise vulnerability management implementations.

Total Experience : 8 - 10 years

(ref:hirist.tech)