ServiceNow - Technical Consultant

NTT DATA BUSINESS SOLUTIONS; New Delhi; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

NTT DATA BUSINESS SOLUTIONS in India is seeking a seasoned ServiceNow - Technical Consultant to drive design, development, and deployment of broad ServiceNow solutions across ITSM, ITOM, HRSD, and other modules. You will collaborate with stakeholders to define scope and architect scalable solutions, while providing technical leadership to junior team members.

The role requires strong JavaScript, GlideScript, Flow Designer, and Studio skills, plus hands-on enterprise implementation experience and

Qualifications

• Bachelor's or Master's in Computer Science, Information Technology, or related field.
• 8+ years of hands-on experience with ServiceNow platform development and administration.
• Proven track record of enterprise ServiceNow implementations.

Responsibilities

• Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and other modules.
• Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions.
• Provide technical leadership and mentorship to junior consultants and developers.
• Customize and configure ServiceNow applications using best practices and maintain platform integrity.
• Integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and other integration tools.
• Conduct code reviews, performance tuning, and ensure adherence to security and compliance standards.
• Stay current with ServiceNow releases and proactively recommend platform enhancements.
• Support pre-sales activities including solutioning, demos, and proposal development.

Skills

Communication

Stakeholder management

Independent working

Agile methodologies

DevOps practices

Education

Bachelor's or Master's in CS/IT or related field

Tools

ServiceNow

JavaScript

GlideScript

Flow Designer

ServiceNow Studio

REST/SOAP APIs

Job description

Job Summary

We are currently seeking a ServiceNow - Technical Consultant to join our team in BLR/HYD/CHN/NOI/PUN/GUR, Karntaka (IN-KA), India (IN).

Key Responsibilities

• Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and other modules.
• Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions.
• Provide technical leadership and mentorship to junior consultants and developers.
• Customize and configure ServiceNow applications using best practices and maintain platform integrity.
• Integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and other integration tools.
• Conduct code reviews, performance tuning, and ensure adherence to security and compliance standards.
• Stay current with ServiceNow releases and proactively recommend platform enhancements.
• Support pre-sales activities including solutioning, demos, and proposal development.

Required Qualifications

• Bachelors or Masters degree in Computer Science, Information Technology, or related field.
• 8+ years of hands-on experience with ServiceNow platform development and administration.
• Proven track record of successful ServiceNow implementations in enterprise environments. - 2+ Years

Certifications (Required/Preferred)

• Required:
• Junior CSA and at least 1 CIS-(any) and CAD
• Intermediate CSA and at least 2 CIS-(any) and CAD
• Senior CAS and at least 3 CIS(Any) and CAD

Skills Competencies

• Strong understanding of ServiceNow architecture and data model.
• Proficiency in JavaScript, GlideScript, Flow Designer, and ServiceNow Studio.
• Experience with Agile methodologies and DevOps practices.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.