ServiceNow SECOPS Professional

Contactx Resource Management; Mumbai; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Contactx Resource Management seeks an experienced ServiceNow SECOPS Developer/Consultant with 4-7 years of hands-on platform development and implementation expertise. The role focuses on Security Operations modules (SIR, VR, Threat Intelligence) and ITSM, plus integrating with leading security tools and building automation.

The candidate will design, develop, and deploy SECOPS solutions, craft workflows, and ensure governance. Mumbai area preferred with immediate joining options.

Qualifications

• 4-7 years of overall ServiceNow development experience.
• Strong experience in ServiceNow SECOPS modules: Security Incident Response (SIR), Vulnerability Response (VR), Threat Intelligence.
• Hands-on experience in ServiceNow ITSM.
• Strong scripting knowledge: JavaScript, Glide API, Flow Designer, IntegrationHub.
• Experience with REST/SOAP integrations.
• Knowledge of CMDB and Discovery.
• Experience in ACLs, Script Includes, UI Actions, Catalog Items, and Workflows.
• Understanding of cybersecurity concepts and incident management processes.
• Good communication and stakeholder management skills.

Responsibilities

• Design, develop, and implement ServiceNow SECOPS solutions.
• Configure and customize ServiceNow Security Operations modules including VR, SIR, Threat Intelligence.
• Develop workflows, business rules, UI policies, client scripts, ACLs, and integrations.
• Integrate ServiceNow with third-party security tools such as Qualys, Tenable, Rapid7, Splunk, CrowdStrike.
• Develop and maintain REST/SOAP API integrations.
• Create dashboards, reports, and performance analytics for security operations.
• Participate in requirement gathering, solution design, testing, and deployment activities.
• Troubleshoot platform and integration issues.
• Follow ServiceNow best practices and governance standards.

Skills

ServiceNow SECOPS

SIR

VR

Threat Intelligence

ITSM

JavaScript

Glide API

Flow Designer

IntegrationHub

REST/SOAP

CMDB

Discovery

ACLs

Script Includes

UI Actions

Catalog Items

Workflows

Tools

Qualys

Tenable

Rapid7

Splunk

CrowdStrike

Job description

We are looking for an experienced ServiceNow SECOPS (Security Operations) Developer/Consultant with 4-7 years of hands-on experience in ServiceNow platform development and implementation. The ideal candidate should have strong expertise in ServiceNow Security Operations modules, integrations, workflows, and ITSM processes.

Key Responsibilities

• Design, develop, and implement ServiceNow SECOPS solutions.
• Configure and customize ServiceNow Security Operations modules including:
• Vulnerability Response (VR)
• Security Incident Response (SIR)
• Threat Intelligence
• Develop workflows, business rules, UI policies, client scripts, ACLs, and integrations.
• Integrate ServiceNow with third-party security tools such as:
• Qualys
• Tenable
• Rapid7
• Splunk
• CrowdStrike
• Work closely with security teams to automate incident response and vulnerability remediation processes.
• Develop and maintain REST/SOAP API integrations.
• Create dashboards, reports, and performance analytics for security operations.
• Participate in requirement gathering, solution design, testing, and deployment activities.
• Troubleshoot platform and integration issues.
• Follow ServiceNow best practices and governance standards.

Required Skills

• 4-7 years of overall ServiceNow development experience.
• Strong experience in ServiceNow SECOPS modules:
• Security Incident Response (SIR)
• Vulnerability Response (VR)
• Threat Intelligence
• Hands-on experience in ServiceNow ITSM.
• Strong scripting knowledge:
• JavaScript
• Glide API
• Flow Designer
• IntegrationHub
• Experience with REST/SOAP integrations.
• Knowledge of CMDB and Discovery.
• Experience in ACLs, Script Includes, UI Actions, Catalog Items, and Workflows.
• Understanding of cybersecurity concepts and incident management processes.
• Good communication and stakeholder management skills.

Preferred Qualifications

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Implementation Specialist Security Operations
• Exposure to Agile/Scrum methodologies
• Nice to Have
• Experience with GRC/IRM modules
• Knowledge of SIEM and vulnerability management tools
• Exposure to cloud security platforms (AWS/Azure)
• immediate joiner /serving.
• Location - Mumbai,Pune,Bengaluru,Chennai.