ServiceNow GRC/Secops/IRM Developer

Contactx Resource Management; Bengaluru; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Contactx Resource Management is hiring an experienced ServiceNow GRC/SecOps/IRM Developer with 4-16 years on the ServiceNow platform to design, develop, and maintain GRC solutions.

Responsibilities include workspace development, portal design, and integrations using REST/SOAP and MID Servers, plus scripting and admin tasks. Location options include several Indian cities; travel may be required.

Qualifications

• Proven experience implementing and developing ServiceNow GRC modules.
• Hands-on expertise with ServiceNow Workspace design and development.
• Proficiency in scripting: Business Rules, Client Scripts, Script Includes.
• Experience in building and customizing Service Portals, widgets, and UI pages.
• Strong understanding of integration methods (REST/SOAP) and troubleshooting.
• Familiarity with ServiceNow administration and performance optimization.

Responsibilities

• Design and implement ServiceNow GRC solutions including policy, risk, audit, and vendor risk modules.
• Configure workflows, dashboards, and reports to fit requirements.
• Develop ServiceNow Workspaces tailored for GRC use cases and add/remove widgets.
• Create and enhance ServiceNow Portals focused on GRC functionalities and catalog forms.
• Integrate ServiceNow with ERP, ITSM and risk platforms using REST/SOAP and MID Servers.
• Develop and maintain custom scripts and optimize performance.
• Provide administration, maintenance, and user training for the platform.

Skills

ServiceNow GRC

Workspace development

REST/SOAP integrations

JavaScript scripting

Portal widgets/UI pages

Education

ServiceNow Certified Implementation Specialist Risk & Compliance

ServiceNow Certified Implementation Specialist TPRM

ServiceNow Certified Implementation Specialist BCM

ServiceNow System Administrator (CSA)

ServiceNow Certified Application Developer

Agile methodologies

Tools

REST APIs

SOAP APIs

MID Server

Job description

We are hiring for one of the big 4

Position Overview:

• We are seeking an experienced ServiceNow GRC/ Secops /IRM Developer with minimum 4-6 years of experience in the ServiceNow platform to join our team and play a key role in designing, developing, and maintaining ServiceNow Governance, Risk, and Compliance (GRC) solutions. The ideal candidate will have hands-on expertise in ServiceNow Workspace, scripting, integrations, and portal development to ensure seamless implementation and functionality of GRC modules and related solutions.

Key Responsibilities:

GRC Development & Configuration:

• Design and implement ServiceNow GRC solutions, including Policy and Compliance, Risk Management, Audit Management, and Vendor Risk Management modules.
• Configure and customize workflows, dashboards, and reports to meet organizational requirements.
• ServiceNow Workspace Development:
• Develop intuitive and user-friendly ServiceNow Workspaces tailored for GRC use cases, enabling efficient task management and visibility for end-users.
• Configuring the existing Workspaces while adding/removing widgets etc.

Portal Design & Development:

• Create and enhance ServiceNow Service Portals with a focus on GRC functionalities, ensuring a seamless and engaging user experience.
• Catalog form creation and integrating those with other ServiceNow modules is key.
• Integration:
• Develop and maintain integrations between ServiceNow and other third-party systems (e.g., ERP, ITSM, risk platforms) using REST, SOAP APIs, and MID Servers.
• Troubleshoot and resolve integration issues effectively.

Scripting & Customization:

• Develop and maintain custom scripts using JavaScript, Business Rules, Script Includes, and Client Scripts.
• Optimize scripts to ensure system performance and scalability.
• Process Optimization:
• Collaborate with stakeholders to identify and streamline GRC processes, ensuring alignment with industry best practices and regulatory requirements.

System Administration & Support:

• Perform regular maintenance, upgrades, and troubleshooting of the ServiceNow platform to ensure smooth operations.
• Provide technical support and training to end-users and stakeholders.

Required Skills & Experience:

• Proven experience in ServiceNow GRC module implementation and development.
• Hands‑on experience with ServiceNow Workspace design and development.
• Proficiency in ServiceNow scripting, including Business Rules, Client Scripts, and Script Includes.
• Experience in developing and customizing ServiceNow Portals, widgets, and UI pages.
• Strong understanding of integration methods (REST/SOAP APIs) and troubleshooting integration issues.
• Familiarity with ServiceNow platform administration and performance optimization techniques.
• Ability to translate business requirements into technical solutions.
• Excellent communication and problem‑solving skills.

Qualification :

• ServiceNow Certified Implementation Specialist Risk and Compliance
• ServiceNow Certified Implementation Specialist TPRM
• ServiceNow Certified Implementation Specialist BCM
• ServiceNow System Admin (CSA)
• ServiceNow Certified Application Developer or other relevant certifications.
• Experience with Agile development methodologies.
• Familiarity with other ServiceNow modules (e.g., ITSM, SecOps, or ITOM).
• Experience : - 7-16 yrs.

Location - Mumbai, Bangalore, Hyderabad, Kolkata, pune,PAN India