ServiceNow Developer- SecOps

Tata Consultancy Services; Hyderabad; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Tata Consultancy Services in Hyderabad is seeking a ServiceNow Developer- SecOps with 4 to 10 years of relevant experience to design and implement secure incident response and vulnerability workflows on the ServiceNow platform.

The role requires hands-on VR/SIR expertise, API integrations, and familiarity with security frameworks. You will collaborate in an agile environment, mentor juniors, and support release management for SecOps solutions.

Qualifications

• SecOps VR/SIR implementation and customization.
• Security incident triage, investigation, and remediation workflows.
• REST/SOAP APIs, JSON, API security, and SIEM/SOAR integrations.

Responsibilities

• Design and implement end-to-end SIR workflows.
• Configure VR processes and remediation workflows.
• Develop Playbooks and Flow Designer automations.
• Integrate ServiceNow with security platforms (SIEM, SOAR, scanners).
• Develop REST/SOAP integrations and secure APIs.
• Mentor junior developers and conduct code reviews.
• Support release management and deployment activities.
• Communicate effectively with stakeholders in an Agile setup.

Skills

ServiceNow SecOps VR/SIR

ServiceNow ITSM

CMDB/CSDM data quality

REST/SOAP JSON APIs

Security integrations SIEM/SOAR

Azure DevOps CI-CD

Security frameworks NIST/ISO/MITRE

Regulated BFSI experience

Incident triage/workflows

Playbooks/Flow Designer

Job description

TCS presents an excellent opportunity for ServiceNow Developer- SecOps

Relevant Experience (Yrs) Need: 4 to 10 years

Role: ServiceNow Developer- SecOps

Required Technical Skill Set

• Strong hands-on experience in ServiceNow SecOps VR (Vulnerability Response) and SIR (Security Incident Response) implementation and customization.
• Deep knowledge of security incident triage, investigation, closure, vulnerability grouping, assignment, and remediation workflows.
• REST/SOAP APIs, JSON, API security, scanner/SIEM/SOAR integrations, and inbound/outbound data flows.

Good to have Technical Skill Set

• CMDB and CSDM concepts with data quality governance exposure.
• Threat Intelligence, GRC, IRM, or broader cyber security operations exposure.
• Azure DevOps / CI-CD pipeline experience for ServiceNow release management.
• Security frameworks such as NIST, ISO 27001, and MITRE ATT&CK.
• Prior BFSI or highly regulated enterprise environment experience.

Desired Competencies (Technical/Behavioral Competency)

Must-Have**

(Ideally should not be more than 3-5)

• Service Now E2, (Service Now Secops SIR/ VR, Service Now ITSM, CMDB)

Good-to-Have

• CMDB and CSDM concepts with data quality governance exposure.
• Threat Intelligence, GRC, IRM, or broader cyber security operations exposure.
• Azure DevOps / CI-CD pipeline experience for ServiceNow release management.

Certifications( Good to Have)

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Implementation Specialist – VR
• ServiceNow Certified Implementation Specialist – CIR
• ServiceNow Certified Application Developer (CAD)

Security Tool Integration Exposure

Exposure to one or more of the following security tool categories/platforms is desirable:

• Vulnerability scanners: Rapid7, Tenable, Qualys, Snyk, SonarQube.
• SIEM / SOAR: Splunk, Microsoft Sentinel, Palo Alto Cortex or equivalent.
• Endpoint / threat platforms: CrowdStrike, BeyondTrust, Akamai / GuardiCore or equivalent.
• ServiceNow IRM / GRC and Threat Intelligence integrations.

Responsibility of / Expectations from the Role

• Design and implement end-to-end Security Incident Response (SIR) workflows.
• Configure and customize Vulnerability Response (VR) processes and remediation workflows.
• Develop Security Playbooks, Flow Designer automations, and IntegrationHub solutions.
• Build and maintain Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, and ACLs.
• Integrate ServiceNow with security platforms such as SIEM, SOAR, vulnerability scanners, threat intelligence, and endpoint security solutions.
• Develop REST/SOAP integrations and secure API frameworks using JSON and authentication best practices.
• Conduct code reviews and mentor junior developers on ServiceNow platform and SecOps implementation standards.
• Troubleshoot complex platform, workflow, data, and integration issues.
• Support release management, deployment activities, and post-production stabilization.
• Good communication, documentation, and stakeholder management skills.
• Comfortable working in Agile/Scrum delivery models with sprint planning, review, and daily stand-ups.