ServiceNow Platform Senior Developer

Schneider Electric; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Schneider Electric seeks a Senior ServiceNow Developer to lead design, architecture, and development of enterprise-scale ServiceNow SPM solutions. You will partner with PMO, Finance, Product, and technology teams to translate strategy into scalable platform solutions, mentor teams, and drive governance and best practices.

The role combines hands-on development with solution architecture and business transformation responsibilities across integration, security, and analytics.

Qualifications

• 6+ years of ServiceNow platform development experience.
• 3+ years implementing SPM/PPM solutions.
• Experience leading enterprise-scale ServiceNow transformations.

Responsibilities

• Design and optimize SPM module capabilities (Demand, PPM, Agile Development 2.0, Resource, Financial Planning).
• Develop and configure ServiceNow solutions (Flow Designer, UI policies, ACLs, catalog, Hub integrations).
• Lead platform upgrades, governance, security assessments, and performance audits.
• Mentor teams, conduct architecture reviews, and ensure delivery quality.

Skills

ServiceNow

Solution architecture

Integrations

Leadership

Agile

REST/GraphQL

JavaScript

ATF

Workflow automation

Security & governance

Education

Bachelor's Degree in CS/IT/Engineering

Masters preferred

Tools

Flow Designer

IntegrationHub

UI Policies/Client Scripts

Service Portal

CMDB/CSDM

Glide APIs

ATF

Job description

Senior ServiceNow Developer

Job Title: Senior ServiceNow Developer

Position Summary

We are seeking a highly experienced ServiceNow Developer with a focus in Strategic Portfolio Management (SPM) to lead the design, architecture, development, and optimization of enterprise-scale solutions. This role requires a deep technical expert who can partner with business leaders, PMO organizations, enterprise architects, and platform teams to transform business requirements into ServiceNow Platform solutions. The ideal candidate will possess strong expertise in ServiceNow SPM, platform architecture, integrations, governance, workflow automation, reporting, and analytics. They will serve as a trusted advisor responsible for defining best practices, driving platform innovation, mentoring development teams, and ensuring scalable, high-performing solutions aligned with enterprise strategy. This role combines hands‑on development, solution architecture, governance leadership, and business transformation responsibilities.

Key Responsibilities

Strategic Portfolio Management

• Design and optimize capabilities throughout the SPM Module, including:
• Demand Management, Project Portfolio Management (PPM), Agile Development 2.0, Resource Management, Financial Planning, Investment Funding, Strategic Planning
• Partner with PMO, Finance, Product, Technology, and Executive Stakeholders to align strategic initiatives with business objectives.
• Translate business strategy into scalable ServiceNow solutions and operating models.

Development & Configuration

• Design, configure, and develop advanced ServiceNow solutions utilizing:
• Flow Designer, Business Rules, Script Includes, UI Policies, Client Scripts, UI Actions, ACLs, Service Catalog, Integration Hub, Workspace Experiences
• Design, configure, and develop integrations between ServiceNow and enterprise systems.
• Develop and support REST, SOAP, GraphQL, and event-driven integrations.

Platform Excellence & Operational Oversight

• Monitor platform health, scalability, and performance.
• Lead platform upgrades, releases, and patch management activities.
• Conduct platform performance audits and remediation initiatives.
• Support security assessments and audit compliance activities.
• Ensure platform solutions meet enterprise availability, resilience, and security requirements.

Leadership & Mentoring

• Provide technical leadership across ServiceNow development teams.
• Mentor developers, administrators, business analysts, and solution architects.
• Lead design workshops, architecture reviews, and code review sessions.
• Manage delivery quality for internal and external development partners.
• Drive innovation, continuous improvement, and adoption of ServiceNow best practices.

Experience

Required Qualifications

• 6+ years of ServiceNow platform development experience.
• 3+ years of dedicated hands‑on experience implementing and supporting ServiceNow SPM/PPM solutions.
• Experience leading enterprise-scale ServiceNow transformations for global organizations.
• Proven success delivering multiple end-to-end ServiceNow implementations.
• Experience in Agile, Hybrid, and Waterfall project delivery methodologies.
• Experience working with executive stakeholders, PMOs, and enterprise architecture teams.

Technical Expertise

• Strategic Portfolio Management (SPM)
• Project Portfolio Management (PPM)
• Agile Development 2.0
• Demand Management
• Resource Management
• Financial Management
• Investment Funding
• Enterprise Roadmaps
• Performance Analytics
• IntegrationHub
• Service Portal and Next Experience
• Workspace configurations
• CMDB and CSDM
• ServiceNow Platform Security
• JavaScript
• Glide APIs
• REST/SOA integrations
• Flow Designer
• Automated Test Framework (ATF)

Architecture & Governance

• Strong understanding of enterprise architecture frameworks.
• Experience defining development standards and governance models.
• Ability to create solution blueprints and technical architecture documentation.
• Experience supporting platform audits, compliance reviews, and risk assessments.

Preferred Qualifications

• ITSM
• ITOM
• ITAM
• SAM Pro
• APM
• CSM
• HRSD
• AI Platform & GenAI capabilities

Certifications

Required Certifications

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)

Preferred Certifications

• Certified Technical Architect (CTA)
• Certified Master Architect (CMA)
• CIS-ITSM
• CIS-ITOM

Education

• Bachelor's Degree in Computer Science, Information Systems, Engineering, or related discipline.
• Master's Degree preferred.

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

• Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.