ServiceNow Platform Architect

Ralliant; Bengaluru; On-site; INR 3,000,000 - 4,200,000; Full time

Job summary

Ralliant is seeking a hands-on ServiceNow Platform Architect / Senior Developer to provide technical leadership for our ServiceNow ecosystem, shaping architecture, governance, and advanced development across multiple modules.

You will mentor developers, drive platform upgrades, design complex integrations, and partner with business leaders to translate requirements into scalable solutions.

Qualifications

• Bachelor's degree or equivalent experience.
• 7–10+ years of ServiceNow platform experience.
• 5+ years designing and developing enterprise ServiceNow solutions.

Responsibilities

• Define and maintain the overall technical architecture for the ServiceNow platform.
• Lead solution design for complex initiatives spanning multiple ServiceNow applications.
• Design and develop advanced flows, custom applications, integrations, and platform capabilities.
• Establish development standards, governance, and architectural best practices.
• Review solution designs and code for scalability, security, and maintainability.

Skills

JavaScript

ServiceNow scripting

Flow Designer

IntegrationHub

Platform architecture

Education

Bachelor's degree

Tools

REST APIs

Authentication methods

Enterprise integrations

Job description

Position Summary

We are seeking a hands-on ServiceNow Platform Architect / Senior Developer to provide technical leadership for our ServiceNow platform while actively designing and developing enterprise solutions. This role is responsible for platform architecture, technical governance, solution design, and complex development across multiple ServiceNow products. The ideal candidate combines deep technical expertise with the ability to mentor developers and influence platform strategy.

Key Responsibilities

• Define and maintain the overall technical architecture for the ServiceNow platform.
• Lead solution design for complex initiatives spanning multiple ServiceNow applications.
• Design and develop advanced flows, custom applications, integrations, and platform capabilities.
• Establish development standards, governance, and architectural best practices.
• Review solution designs and code to ensure scalability, security, and maintainability.
• Lead platform upgrades, new product implementations, and technical roadmaps.
• Partner with business leaders to translate requirements into scalable technical solutions.
• Mentor developers and provide technical leadership across the ServiceNow team.
• Evaluate new ServiceNow capabilities, AI features, and platform innovations.
• Drive automation initiatives that improve employee experience and operational efficiency.
• Support complex production issues and perform root cause analysis.
• Collaborate with infrastructure, security, and enterprise architecture teams on cross-platform initiatives.

Required Qualifications

• Bachelor's degree or equivalent experience.
• 7-10+ years of ServiceNow platform experience.
• 5+ years designing and developing enterprise ServiceNow solutions.
• Expert knowledge of JavaScript, ServiceNow scripting, Flow Designer, IntegrationHub, and platform architecture.
• Strong experience with REST APIs, authentication methods, and enterprise integrations.
• Deep understanding of ServiceNow platform governance and upgrade strategy.
• Experience leading technical projects and mentoring development teams.
• Excellent communication and stakeholder management skills.

Preferred Qualifications

• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).
• Certified Implementation Specialist certifications in one or more ServiceNow products.
• Certified Technical Architect (CTA) or Certified Master Architect (preferred but not required).
• Experience with ITSM, ITOM, CMDB, SPM, Security Operations, HRSD, and Employee Center.
• Experience with AI, Virtual Agent, Now Assist, and enterprise automation initiatives.

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Ralliant Corporation Overview

Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we’re building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.

We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [e-mail].

Bonus or Equity

This position is also eligible for bonus as part of the total compensation package.