Senior ServiceNow HRSD Developer

Ralliant; Bengaluru; On-site; INR 2,400,000 - 3,600,000; Full time

Job summary

Ralliant seeks an experienced ServiceNow HRSD Specialist with 5+ years of hands-on ServiceNow experience to design, implement, and support HRSD solutions that improve employee services. You will drive HRSD capabilities from case management to Employee Center and integrate with external systems.

The role requires translating HR requirements into scalable solutions, building workflows, and ensuring security controls while collaborating with HRIT, integration teams, and vendors to optimize the HR

Qualifications

• 3–5 years hands-on ServiceNow experience.
• Strong HRSD experience with HR service delivery.
• Experience implementing or supporting enterprise HR service delivery.
• Experience with Flow Designer, Business Rules, Client Scripts, UI Policies, Script Includes, ACLs, notifications, and REST/SOAP integrations.
• Experience with Employee Center / Employee Service Center.
• Experience with Oracle HCM integrations.
• Analytical, troubleshooting and collaborative skills.

Responsibilities

• Design, configure, develop, and maintain ServiceNow HRSD solutions.
• Implement and support HRSD capabilities: HR Case/Knowledge, Employee Center, HR Services & Catalog, lifecycle events, and integrations.
• Translate HR requirements into scalable ServiceNow solutions and maintain workflows/scripts.
• Enhance Employee Center experiences and ensure HR security/data access controls.
• Support integrations between HRSD and Oracle HCM, AD, and other systems.
• Troubleshoot production issues and participate in upgrades/releases.

Skills

ServiceNow HRSD

HR Case Management

Employee Center / Employee Service

REST/SOAP integrations

Flow Designer

Business Rules

Client Scripts

ACLs

IntegrationHub

Oracle HCM integration

Tools

IntegrationHub

REST APIs

SOAP APIs

Virtual Agent

AI-powered self-service

Job description

Position Overview

We are seeking an experienced ServiceNow HRSD Specialist with 5+ years of ServiceNow experience and strong expertise in Human Resources Service Delivery (HRSD). The ideal candidate will be responsible for designing, developing, configuring, implementing, and supporting ServiceNow HRSD solutions to improve the employee experience, streamline HR processes, and enable HR teams to deliver efficient employee services.

The candidate should have hands‑on experience working across HRSD capabilities, integrations, workflows, security, and Employee Center, with a strong understanding of HR business processes and ServiceNow best practices.

Key Responsibilities

• Design, configure, develop, and maintain ServiceNow HRSD solutions based on business requirements.
• Implement and support HRSD capabilities, including:
  • HR Case and Knowledge Management
  • Employee Center / Employee Service Center
  • HR Services and HR Service Catalog
  • Lifecycle Events and Journey Management
  • Employee Relations
  • Workforce Administration
  • HR integrations and automation
• Translate HR business requirements into scalable and maintainable ServiceNow solutions.
• Develop and maintain workflows, Flow Designer flows, Business Rules, Client Scripts, UI Policies, Script Includes, Notifications, App engine studio.
• Configure and enhance Employee Center experiences, including employee self-service, catalog items, knowledge articles, and portal functionality.
• Implement appropriate HR security and data access controls to protect sensitive employee and HR information.
• Design and support integrations between ServiceNow HRSD and external systems such as Oracle HCM, Active Directory, Microsoft Entra ID, identity platforms, and other enterprise applications.
• Troubleshoot production issues, integration failures, data synchronization issues, and workflow exceptions.
• Participate in ServiceNow upgrades, enhancements, testing, and release management activities.
• Collaborate with HR stakeholders, HRIT teams, integration teams, ServiceNow platform teams, and third‑party vendors.
• Support ongoing platform optimization and identify opportunities for automation and process improvement.

Required Qualifications

• 3 - 5 years of hands‑on experience with the ServiceNow platform.
• Strong hands‑on experience with ServiceNow HRSD.
• Experience implementing or supporting enterprise HR Service Delivery solutions.
• Experience with Flow Designer, Business Rules, Client Scripts, UI Policies, Script Includes, ACLs, Notifications, and REST/SOAP integrations.
• Experience with Employee Center / Employee Service Center.
• Experience working with integrations involving HR systems such as Oracle HCM
• Strong analytical, troubleshooting, and problem‑solving skills &Excellent communication and collaboration skills.

Preferred Qualifications

• ServiceNow Certified System Administrator (CSA) certification.
• ServiceNow Certified Implementation Specialist – HR Service Delivery (CIS‑HR) certification.
• Experience with ServiceNow IntegrationHub and REST APIs.
• Experience with ServiceNow Virtual Agent and AI‑powered employee self‑service capabilities.
• Experience with Employee Relations and other sensitive HR use cases.
• Knowledge of HR processes such as onboarding, offboarding, transfers, employee relations, and HR case management.

Key Skills

• ServiceNow: HRSD, HR Case Management, Employee Center, Employee Service Center, HR Services, HR Catalog, Knowledge Management, Lifecycle Events, Flow Designer, IntegrationHub
• Development: JavaScript, Business Rules, Client Scripts, UI Policies, Script Includes, ACLs, REST/SOAP APIs
• Integration: Oracle HCM, Workday, Active Directory, Microsoft Entra ID, REST APIs, IntegrationHub
• Microsoft Office Tools: Word, Excel, Powerpoint, Outlook, Teams, Sharepoint

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Ralliant Corporation Overview

Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next‑generation breakthroughs to life — faster, smarter, and more reliably. Our high‑performance instruments, sensors, and subsystems fuel mission‑critical advancements across industries, enabling real‑world impact where it matters most. At Ralliant we’re building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.

We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [e-mail].

Bonus or Equity

This position is also eligible for bonus as part of the total compensation package.