ServiceNow Lead Developer – WSD

FyerX; Pune District; Remote; INR 900,000 - 1,400,000; Full time

Job summary

HadronGBS is seeking an experienced ServiceNow Lead Developer specialized in Workplace Service Delivery (WSD) for an offshore Pune project. The role focuses on hands-on WSD implementation, development, and technical design, with collaboration across architects, analysts and stakeholders.

You will design, configure and integrate WSD applications, workflows and forms while ensuring alignment with best practices, testing, and deployment. Remote work with offshore arrangements applies.

Qualifications

• 6+ years of overall IT experience.
• 5+ years of relevant experience in ServiceNow WSD.
• Hands-on experience with ServiceNow Workplace Service Delivery (WSD).
• Strong ServiceNow development and technical solution design experience.
• Experience with Flow Designer, Business Rules and Client Scripts.
• Strong knowledge of ServiceNow platform configuration.
• Experience with IntegrationHub and ServiceNow integrations.
• Ability to design, develop and configure WSD applications, workflows, forms and integrations.
• Experience in workplace case management and space/facilities-related workflows.
• Knowledge of ServiceNow application architecture and development best practices.
• Experience in technical design, documentation, testing, deployment and platform performance optimisation.
• Ability to collaborate with architects, business analysts and business stakeholders.

Responsibilities

• Design, develop and configure ServiceNow Workplace Service Delivery (WSD) applications.
• Develop and maintain WSD workflows, forms and integrations.
• Perform ServiceNow development and technical solution design.
• Work with IntegrationHub and ServiceNow integrations.
• Develop workplace case management and space/facilities-related workflows.
• Follow ServiceNow application architecture and development best practices.
• Handle technical design, documentation, testing and deployment.
• Support platform performance optimisation.
• Collaborate with architects, business analysts and business stakeholders.
• Provide technical guidance and contribute to solution design decisions.

Skills

ServiceNow WSD

Flow Designer

Business Rules

Client Scripts

IntegrationHub

Education

ServiceNow CSA certification

CAD or CIS certifications

Tools

ServiceNow platform

ServiceNow Integrations

Job description

ServiceNow Lead Developer - Workplace Service Delivery (WSD)

Client: HadronGBS

Location: Offshore - Pune

Work Mode: Remote

Shift Timing: 12:30 PM - 9:30 PM IST (E1 Shift)

Contract Duration: Not specified

Proposed Onboarding Date: 19th October 2026

Job Overview

We are looking for an experienced ServiceNow Lead Developer specialising in Workplace Service Delivery (WSD) for an upcoming project. The candidate should have strong hands‑on experience in ServiceNow WSD implementation and development, along with technical solution design and platform configuration expertise.

The role requires the ability to design, develop and configure WSD applications, workflows, forms and integrations while collaborating with architects, business analysts and business stakeholders.

Key Responsibilities

• Design, develop and configure ServiceNow Workplace Service Delivery (WSD) applications.
• Develop and maintain WSD workflows, forms and integrations.
• Perform ServiceNow development and technical solution design.
• Work with IntegrationHub and ServiceNow integrations.
• Develop workplace case management and space/facilities‑related workflows.
• Follow ServiceNow application architecture and development best practices.
• Handle technical design, documentation, testing and deployment.
• Support platform performance optimisation.
• Collaborate with architects, business analysts and business stakeholders.
• Provide technical guidance and contribute to solution design decisions.

Additional Expectations

Candidates with strong hands‑on WSD implementation and development experience are preferred. Exposure to solution architecture or the potential to progress into an architectural role will be an advantage.

Requirements

Mandatory Skills & Experience

• 6+ years of overall IT experience.
• 5+ years of relevant experience in ServiceNow WSD.
• Hands‑on experience with ServiceNow Workplace Service Delivery (WSD).
• Strong ServiceNow development and technical solution design experience.
• Experience with Flow Designer, Business Rules and Client Scripts.
• Strong knowledge of ServiceNow platform configuration.
• Experience with IntegrationHub and ServiceNow integrations.
• Ability to design, develop and configure WSD applications, workflows, forms and integrations.
• Experience in workplace case management and space/facilities‑related workflows.
• Knowledge of ServiceNow application architecture and development best practices.
• Experience in technical design, documentation, testing, deployment and platform performance optimisation.
• Ability to collaborate with architects, business analysts and business stakeholders.

Certifications

• ServiceNow CSA certification preferred.
• CAD or relevant CIS certifications will be an added advantage.

Work Requirements

• Work Mode: Remote
• Offshore Location: Pune
• Shift: 12:30 PM - 9:30 PM IST (E1 Shift)